- Using an airline computerized system:
- Make reservations and assessing fares;
- Ticketing and complete daily sales reports;
- Passenger check-in;
- Check, weigh the baggage, calculate any excess baggage charges and process payment.
- Make general passenger announcements.
- Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc.
- Provide outstanding customer service answering general inquiries at the airport.
- Assist passengers requiring special handling.
- Handle and resolve customer complaints.
- Departure Gate customer service and boarding as well as providing assistance to passengers to and from aircraft.
- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
- Other related duties as assigned.
- Cargo processing.
- Handle missing baggage and damaged baggage claims.
- Jet-way operation.
- Conduct radio communications with aircraft and record flight information.
- Using an airline computerized system:
- Make reservations and assessing fares;
- Ticketing and complete daily sales reports;
- Passenger check-in;
- Check, weigh the baggage, calculate any excess baggage charges and process payment.
- Make general passenger announcements.
- Liaise with external and internal customers. i.e. ramp agent, flight crew, dispatch, etc.
- Provide outstanding customer service answering general inquiries at the airport.
- Assist passengers requiring special handling.
- Handle and resolve customer complaints.
- Departure Gate customer service and boarding as well as providing assistance to passengers to and from aircraft.
- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
- Other related duties as assigned.
- Cargo processing.
- Handle missing baggage and damaged baggage claims.
- Jet-way operation.
- Conduct radio communications with aircraft and record flight information.
-
Customer Service Agent
Found in: Talent CA C2 - 3 days ago
Jazz Aviation Victoria, Canada Part timePurpose of Position: · To provide exceptional customer service by greeting and serving passengers at airport counters and gates. · Key Responsibilities: · Using an airline computerized system: Make reservations and assessing fares;Ticketing and complete daily sales reports;Pass ...
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Customer Service Agent
Found in: beBee S2 CA - 6 days ago
Jazz Airline Victoria, Canada Part timeJob Description - Customer Service Agent (PT) (ONGOING-YYJ The initial review of applications will begin on the "Apply by Date" indicated. Applications received after this date may not be considered. Exception: Some positions may remain posted for applicant evaluation on an as ne ...
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guest services agent
Found in: Talent CA 2 C2 - 3 days ago
Holiday Inn Express Victoria, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Work setting · Hospitality industry · Hotel, motel, resort · Tasks · Register arriving guests and assign rooms · Process group arrivals and departures · Take, cancel and change room reservat ...
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guest services agent
Found in: Talent CA 2 C2 - 3 days ago
Holiday Inn Express Victoria, CanadaEducation: Secondary (high) school graduation certificate · Experience: Experience an asset · Work setting · Hospitality industry · Hotel, motel, resort · Tasks · Register arriving guests and assign rooms · Process group arrivals and departures · Take, cancel and change room rese ...
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Customer Service, Ramp, and Cargo Agent
Found in: Jooble CA O C2 - 4 days ago
Pacific Coastal Airlines Ltd. Victoria, BC, CanadaCustomer Service, Ramp, and Cargo Agent (Victoria) · Pacific Coastal Airlines is looking for a permanent part-ti me (20-32hours per week) Customer Service, Ramp, and Cargo Agent based in Victoria. We are excited to welcome safety-oriented and customer service-minded individual to ...
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Human Capital Business Partner
Found in: Talent CA C2 - 6 days ago
Agropur Victoria, Canada Full timeJob Type: · Regular Invest in you, Join Agropur. We dairy you · How Agropur invests in YOU: · Recognition of years of service in calculating vacation time · Flexible group insurance plan, including telemedicine service · Employee assistance program · Opportunity to inves ...
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Agent de contrôle préembarquement
Found in: Talent CA C2 - 3 days ago
GardaWorld Victoria, CanadaSi vous recherchez un emploi à l'aéroport où vous jouerez un rôle clé dans la sécurité nationale, ce poste est pour vous En tant qu'agent de contrôle préembarquement, vous assurerez la sûreté des voyageurs. · Quels sont les avantages pour vous ? · • 21.83 $ $/heure · • Formation ...
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Agent de contrôle préembarquement
Found in: Talent CA C2 - 5 days ago
GardaWorld Victoria, CanadaSi vous recherchez un emploi à l'aéroport où vous jouerez un rôle clé dans la sécurité nationale, ce poste est pour vous En tant qu'agent de contrôle préembarquement, vous assurerez la sûreté des voyageurs. · Quels sont les avantages pour vous ? · • $ $/heure · • Formation payé ...
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Rental Property Manager
Found in: Talent CA C2 - 6 days ago
FirstService Residential Victoria, Canada Regular FTAbout FirstService Residential: · FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. · Our dedication to associate satisfactio ...
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property rentals manager
Found in: Talent CA 2 C2 - 1 day ago
Brown Bros. Agencies Limited Victoria, CanadaDurée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 35 hours per week · Education: · Expérience: · Education · Other trades certificate or diploma · Work setting · Property management companies · Tasks · Hire and supervise rental agents and building s ...
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property rentals manager
Found in: Talent CA 2 C2 - 1 day ago
Brown Bros. Agencies Limited Victoria, CanadaWork Term: Permanent · Work Language: English · Hours: 35 hours per week · Education: Other trades certificate or diploma · Experience: 1 year to less than 2 years · Work setting · Property management companies · Tasks · Hire and supervise rental agents and building superintenden ...
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Aircraft Service
Found in: beBee S2 CA - 3 weeks ago
Jazz Airline Victoria, Canada Part timeJob Description - Aircraft Service (Ramp) Agent (PT) (ONGOING-YYJ C)The initial review of applications will begin on the "Apply by Date" indicated. Applications received after this date may not be considered. Exception: Some positions may remain posted for applicant evaluation on ...
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Agent aux opérations
Found in: Talent CA C2 - 4 days ago
Banque Nationale Victoria, Canada PermanentType de contrat Permanent Temps plein/Temps partiel? Temps plein Lieu: Victoria, Colombie-Britannique Ville Victoria Province/État Colombie-Britannique Domaine d'intérêt: Opérations Domaine d'intérêt Opérations Une carrière d'agent opérations à la Banque Nationale, c'est un em ...
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Agent aux opérations
Found in: Talent CA C2 - 9 hours ago
National Bank Victoria, Canada PermanentPrésence Sur lieu de travail Numéro de poste 20862 Catégorie Soutien Statut: Permanent Type de contrat Permanent Horaire: Temps plein Temps plein/Temps partiel? Temps plein Date de publication 30-avr-2024 Lieu: Victoria, Colombie-Britannique Ville Victoria Province/État Colombie- ...
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Agent aux opérations
Found in: Talent CA C2 - 4 days ago
National Bank Victoria, Canada PermanentPrésence Sur lieu de travail Numéro de poste 20862 Catégorie Soutien Statut: Permanent Type de contrat Permanent Horaire: Temps plein Temps plein/Temps partiel? Temps plein Date de publication 30-avril-2024 Lieu: Victoria, Colombie-Britannique Ville Victoria Province/État Colombi ...
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Executive Board Member NPO
Found in: beBee S2 CA - 3 weeks ago
Lock Search Group Victoria, Canada Full timeExecutive Board Member – NPOVancouver or Victoria, BC Jackson Stewart from Lock Search Group is presently collaborating with a Non-Profit Organization to identify their next Executive Board Member. This role, situated in British Columbia (specifically Vancouver Island or Greater ...
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Superviseur de facteurs de relève
Found in: Talent CA C2 - 5 days ago
Canada Post Victoria, CanadaNuméro de la demande d'emploi : · Fonction administrative : Opérations de livraison · Ville principale : Victoria · Emplacement(s) supplémentaire(s) : · Province : Colombie-Britannique · Type d'emploi : Temporaire - Nouveau · Statut d'emploi : Période déterminée · Exigence ...
Customer Service Agent - Victoria, Canada - Jazz Airline
Description
Job Description - Customer Service Agent (PT) (ONGOING-YYJThe initial review of applications will begin on the "Apply by Date" indicated. Applications received after this date may not be considered. Exception: Some positions may remain posted for applicant evaluation on an as needed basis. Please note that job postings will in general remain posted until such time as the position is filled.
Customer Service Agent (PT)Apply by Date: Apr 23, 2024Primary Location
: CA-BC-VictoriaSchedule
: Part-timeJob Type: PermanentShift: Shift WorkJazz was voted one of Canada's Best Diversity Employers and one of Canada's Top Employers for Young People in 2023
As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station. You may be asked to lift a suitcase or push a wheelchair. The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority
Join our team and you and your immediate family members will enjoy perks such as: special rates on airfare, car rentals, hotel accommodation, vacation packages and even cruises. Transfer to any of our other Canadian locations when we have open positions, or take a management career path
Our Customer Service Agent, explains why she is passionate about her work:
"Meet Kamaljeet, Customer Service Agent "
Purpose of Position:
To provide exceptional customer service by greeting and serving passengers at airport counters and gates.
Key Responsibilities:
Depending on the base, other duties may include:
Jazz was voted one of Canada's Best Diversity Employers and one of Canada's Top Employers for Young People in 2023
As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station. You may be asked to lift a suitcase or push a wheelchair. The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority
Join our team and you and your immediate family members will enjoy perks such as: special rates on airfare, car rentals, hotel accommodation, vacation packages and even cruises. Transfer to any of our other Canadian locations when we have open positions, or take a management career path
Our Customer Service Agent, explains why she is passionate about her work:
"Meet Kamaljeet, Customer Service Agent "
Purpose of Position:
To provide exceptional customer service by greeting and serving passengers at airport counters and gates.
Key Responsibilities:
Depending on the base, other duties may include: