- Proactively answer questions and provide information/assistance to patrons and staff regarding horseracing and betting as well as racecourse promotions, events and services
- Sell programs and forms at designated point of sale throughout the racecourse; perform related duties (including but not limited to: accounting/reconciliation of assigned monies and inventory as well as delivery and return of assigned programs), tend to kiosks
- Deliver floats, skims, deposit and/or other assigned monies to the Money Room, Admissions Offices and/or point if sale
- Assist in the recording and tracking of coupon redemptions and information re: marketing initiatives
- Help keep the box-searing areas clean and orderly and attend to the needs and concerns of those who own and/or rent box seating
- On race days assist in patio and box seat rentals/escort guests to rented patio table or box seats/provided wagering instruction
- Record ticket sales and inventory, provide reporting as requested
- Other duties as assigned
- BCLC Lottery Sales certification (company enrolled training)
- Minimum Grade 12 education, Super Host, Literacy
- Must have Serving It Right certification
- Ability to multitask and focus (while maintain speed) in a busy, fast-paced environment
- ability to work effectively without direct supervision; adaptability
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Racing Guest Services Representative-HEI - Vancouver, Canada - Great Canadian Entertainment
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