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Kitchener

    Transmission Engineer - Waterloo, ON, Canada - Equitable Life of Canada

    Equitable Life of Canada
    Equitable Life of Canada Waterloo, ON, Canada

    1 week ago

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    Description
    Communications Designer (OpenText Exstream CCM)
    it's about being part of a workplace that helps you grow and reach your full potential. Communications Designer (OpenText Exstream CCM)

    Reports To:
    Director, Individual Client and Advisor Experience Department :

    Communication Delivery Term:
    Permanent Full-Time

    You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month.

    You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

    We will empower clients and advisors by providing a feature rich digital experience (mobile and web) augmented with a passionate, caring, diligent human touch.

    Our goal is to create a total experience that is not about just one audience but intertwining intersections for multiple audiences – flowing seamlessly from digital, to personal, fully integrating with our partners.

    The Communication Designer role is a blend of responsibilities that involve technical actions and support management.

    In this role you will design & develop communication templates on moderate to complex projects utilizing Equitable's CCM system.

    Additionally, you will work with various teams and systems to complete projects and engage in document composition and problem solving.

    Ideally you will have some work experience in the financial services or insurance industries and be able to fully grasp principles of marrying variable data to dynamic forms.

    Preferably OpenText Exstream Technical Certified. Additionally, you will possess familiarity with Microsoft Word, Microsoft Excel, Adobe, and Acrobat.
    Minimum 5 years of strong technical experience on OpenText Exstream and other CCM solutions. Including the creation, configuration, orchestration and delivery of data driven personalized communications across multiple channels
    Strong communication and organizational skills are required.
    Has a passion to learn, share and contribute to a highly creative and productive team
    You need to have experience in design and coding solutions for the OpenText Exstream platform.

    The communication designer is also responsible for functional/technical track of the development projects and overall ownership of the technical solution.

    Plans, investigates, and recommends new software tools and related technologies.
    Sets the implementation roadmap for owned assets to support and enhance business outcomes.
    Owns the Exstream communication template roadmap and ensures the delivery of milestones
    Own the quality process to ensure the application remains secure and defect free.
    Performs design & development of communication templates on moderate to complex projects utilizing OpenText Exstream version 20 or higher
    Serves as a communication liaison to bridge gaps and resolve/identify deficiencies in the system.
    Interacts regularly with business partners in order to meet the technical requirements for new initiatives.
    Advances the technical health and performance of software.
    Uses monitoring and performance analysis tools to troubleshoot and isolate application performance issues.
    An additional paid volunteer day each year so you can spend time giving back to the community
    Immediate enrollment in the company's pension program with employer matching
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