Jobs
>
Surrey

    Business Services Analyst - Surrey, Canada - City of Surrey

    City of Surrey
    City of Surrey Surrey, Canada

    2 weeks ago

    Default job background
    Policy & Research, Data & Business Analyst
    Description

    City of Surrey
    Business Services Analyst
    REGULAR FULL-TIME

    As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers—forward. Build a City. Build a Future at the City of Surrey.

    EMPLOYMENT STATUS
    Union - CUPE Local 402 - Regular Full-Time

    SCOPE
    The City is seeking a Business Services Analyst to join our new Social Infrastructure and Community Services Department The Analyst will undertake complex work undertaking research and statistical analysis that supports the delivery of community wellbeing programs and services, the development of new programs and policies, and the monitoring and measurement of outcomes. This position will use strong analytical skills to support the work of the strategy and innovation team within the department. Much of the work will be conceptual and strategic in nature, but the ability to operationalize strategies and implement new initiatives is also core to the work of the team.

    The incumbent will quickly synthesize information and provide summaries of analysis to management to inform departmental operations. High quality communication skills, attention to detail and ability to write clearly and concisely in a professional style is vital for this position. Flexibility and adaptiveness will be key to delivering high quality research and analysis under tight deadlines and ensuring excellent data management and analytics to support the team. The incumbent will exercise judgment and initiative within established policies and guidelines to deliver on team projects. This role differs from a traditional IT focused Business Analyst position in terms of the content of the strategies, projects and services that the team delivers, and the types of research undertaken. However, business analysis skills in terms of gathering stakeholder input, assessing options, and making recommendations will be important in the role.

    RESPONSIBILITIES
  • Conducts research on programs and services and operational matters to identify issues, opportunities, options, and risks.
  • Designs and implements research methodologies related to social policy, social infrastructure, community focused program delivery including statistical analysis.
  • Develops surveys, conducts interviews and engagements with stakeholders and utilizes other tools to collect data and information to support business decision making.
  • Assesses and documents processes and workflows to inform recommendations for enhancements.
  • Sources, assesses, and synthesizes data and information gathered from internal and external sources (primary and secondary).
  • Liaises with agencies, vendors, and staff to review, understand and assess feasibility and implications of requests and recommendations.
  • Develops strategic insights, informed by evidence and data analysis, that support the team to achieve operational and program objectives.
  • Prepares complex and comprehensive reports and documentation on analysis, findings and recommendations. Develops and delivers presentations as required.
  • Monitors and evaluates performance measure data to support implementation of programs and services.
  • Assists in preparation of long-term strategies, action plans and other reports to address priorities of the department and of Mayor and Council and exercises discretion and judgement on sensitive files related to vulnerable persons.
  • Attends and facilitates workshops, meetings and information sessions related to the work. Produces ad-hoc reports for management as required.
  • Identifies and tracks operational issues, deficiencies, and opportunities for improvement.
  • Prepares and maintains complex files, records, documentation, and statistical data related to the work. Acts as resource person and provides guidance and support on issues related to the work.
  • Assists other staff in performing their duties.
  • Performs related duties as required.
    QUALIFICATIONS
    As the successful applicant, you possess the following qualifications:
  • Degree in a related discipline including courses in mathematics, statistics and/or research methodology.
  • Minimum of three years related experience.
  • An equivalent combination of education and experience may be considered. Asset qualifications:
  • Demonstrated aptitude with MS Excel and Power BI.
    OTHER INFORMATION
    Pay Grade Standard 24
    Step 1 6 Month $42.19
    Step 2 18 Month $43.77
    Step 3 30 Month $45.61
    Step 4 $47.52

    This job will be posted until May 30, 2024.

  • City of Surrey

    Business Services Analyst

    2 weeks ago

    City of Surrey Surrey, Canada

    As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. · City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to dr ...

  • Helical Pile Solutions Ltd.

    IT Service Desk Analyst

    1 week ago

    Helical Pile Solutions Ltd. Surrey, Canada

    Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd. ("Java"). Java staff have over 50 years of experience building some of Canada's largest electrical infrastructure projects. We are see ...

  • Community Living BC

    Quality Service Analyst

    1 week ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_** · **If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crow ...

  • Community Living BC

    Quality Service Analyst

    2 weeks ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_** · **If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crow ...

  • Community Living BC

    Quality Service Analyst

    3 weeks ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_** · **If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Cro ...

  • Community Living BC

    Quality Service Analyst

    2 weeks ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of B.C.'s Top Employers once again_** · **If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crown corpo ...

  • Community Living BC

    Quality Service Analyst

    2 weeks ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of B.C.'s Top Employers once again_** · **If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crown corpo ...

  • Community Living BC

    Quality Service Analyst

    3 weeks ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_** · **If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Cro ...

  • Community Living BC

    Quality Service Analyst

    3 weeks ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_** · **If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Cro ...

  • Community Living BC

    Quality Service Analyst

    1 week ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of B.C.'s Top Employers once again_** · **If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crown corpor ...

  • Community Living BC

    Quality Service Analyst

    1 week ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_** · **If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crow ...

  • Community Living BC

    Quality Service Analyst

    1 week ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of B.C.'s Top Employers once again_** · **If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Crown corpor ...

  • City of Surrey

    Business Service Analyst

    4 days ago

    City of Surrey Surrey, Canada

    As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. · City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to dr ...

  • Fraser Health

    Analyst, Physician Services

    1 day ago

    Fraser Health Surrey, Canada

    Why Fraser Health?: · Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered ...

  • Community Living BC

    Quality Service Analyst

    1 week ago

    Community Living BC Surrey, Canada

    **_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_** · **If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you** · Community Living British Columbia (CLBC) is a Cro ...

  • Fraser Health

    Analyst, Physician Services-surrey

    3 weeks ago

    Fraser Health Surrey, Canada

    Salary range: The salary range for this position is CAD $ $44.37 / hour Why Fraser Health?: · Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the C ...

  • Simon Fraser University

    Service Desk Analyst

    1 week ago

    Simon Fraser University Surrey, Canada

    Union/Affiliation: · **Administrative and Professional Staff (APSA)** · - Pay range: · **$60,405 to $72,137 annually** · - SFU Department Descr: · **Surrey Campus IT Services** · - Position Grade: · **7** · - # of openings: · **1** · - Biweekly Hours: · **72** · **About the Role* ...

  • Métis Nation British Columbia

    Service Desk Support Analyst

    1 week ago

    Métis Nation British Columbia Surrey, Canada

    **Métis Nation British Columbia**: · **Service Desk Support Analyst**: · **Competition #** · 24-046 · **Compensation** · $55,000 - $65,000 · **Classification** · Coordinator 1 · **Location** · Hybrid · Surrey · **Period of Employment** · Permanent · **Hours Per Week** · 37.5 · ** ...

  • BMO Financial Group

    Servicing Analyst

    2 weeks ago

    BMO Financial Group Vancouver, Canada

    595 Burrard Street Vancouver British Columbia,V7X 1L7 · Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. Delivers agreed lending/financing services as specified in the credit agreement/approval and ...

  • QHR Technologies Inc

    Remote Client Services Analyst

    3 weeks ago

    QHR Technologies Inc New Westminster, Canada

    **Salary Range****: · - $42,000 Annually** · Imagine yourself as part of one of the most dynamic companies in the healthcare technology industry today QHR Technologies is a division of Shoppers Drug Mart, a Loblaw Company. QHR is leading the way in Canadian healthcare technology, ...