Jobs

    Community Relations Coordinator - Canada - Canadian FiberOptics

    Canadian FiberOptics
    Canadian FiberOptics Canada

    1 week ago

    Default job background
    Description

    Company Profile:

    Canadian Fiber Optics Corp is a privately heldspecialty telecommunications company thatdesigns,builds,and operates fiber optic networksto provide high speed internet servicesin rural/remote communities and regions.The Companydeployscore expertise infiber construction andstrategicindustry partnerships to deliver critical fiber infrastructure and high-speed internet servicesto residential,commercial,and industrial customers.From design and constructiontonetworkoperations,totheprovision of end user services, CFOCconnects ruralbusinesses and communities to the world.

    Job Summary:

    Canadian Fiber Optics Corp. is looking for an energetic, outgoing Customer Service Representative who can exceed our customers' expectations. Ideally, candidates for this position will be looking for a career rather than a job and have experience in sales, customer service, accounting, and telephone support. We can facilitate many work environments from casual to full time.

    Responsibilities:

    • Representing Northern Lights Fiber powered by Canadian Fiber Optics
    • Travel around the Northern Alberta areas we service (Beaverlodge, Wembley, Valleyview, High Prairie)
    • Social media and email interaction with customers
    • Gathering and sharing updates on social media
    • Handing out vital information and updates
    • Providing personalized customer service support
    • Talking and engaging with customers in your day-to-day life
    • Event coordination and hosting
    • Providing customers with tailored internet solutions
    • Ensuring customer satisfaction

    Skills:

    • Strong people skills, and a passion to serve customers
    • Excellent verbal and written communication skills English
    • Enjoys working in a team-oriented, collaborative environment
    • Entrepreneurial Spirit, capable of trying new things and making mistakes
    • An outgoing positive attitude

    Other Requirements:

    Social media profile: Facebook required – LinkedIn, YouTube, Meta platform knowledge an asset

    • Live within the travel region, and know your community

    • Bring your own device (phone reimbursement)


    • Ability to travel within 200km (mileage reimbursement and LOA). Company vehicle may be an option.

    • Positive image within your community

    • Strong communication skills and problem-solving ability

    • Comfortable walking – door to door

    • This position could be full-time, part-time, or casual.
    • Valid Class 5 driver's license
    #J-18808-Ljbffr


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