- Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- Embracing Innovation. Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
- Client Experience. Manage the Online Reservation system including publishing Beauty Advisors availability and classes. Ensure staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
- Event Management. Manage all in-store events with the services team. Ensure that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
- Training & Development. Manage the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible.
- Performance Assessment & Development. Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Passionate about Clients. Regularly act as Manager on Duty within the store. Engage with Beauty Advisors and clients on-stage.
- You have two to four years experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
- The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
- The perks. Think youve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Manager, Operations, Guest Experience
3 days ago
Thermëa spa village | Whitby Whitby, CanadaOperations Manager · - Guest Experience at Thermëa spa village · We have taken the spa experience and transformed it into a wellness village. Thermëa spa village is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the fi ...
-
Part Time Customer Experience Manager
12 hours ago
Michaels of Canada, ULC. Whitby, Canada Part timeStore - TOR-WHITBY, ON · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. ...
-
Manager - Customer Experience
12 hours ago
Metergy Solutions Inc. Markham, Canada**Role**: Manager, Customer Experience (L3) · **Status**: Full Time · **Reports to**: Director, Customer Experience & Onboarding · **Location**: Toronto Office (Markham) · **Role Overview**: · **Key Responsibilities**: · - Champion customer journey mapping initiatives to identify ...
-
Manager, Client Experience
4 days ago
Sephora Markham, Canada**Job ID**: 241873 · **Store Name/Number**: ON-Markville (0584) · **Address**: 5000 Highway 7 East, Markham, ON L3R 4M9, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · **You'll love working here** · As a Manager, Client Experience, you will be res ...
-
Manager, Employee Experience
1 week ago
SE Health Markham, Canada**Are you ready to design the workforce of the future? Join us and help make working at SE Health an irresistible experience** · *** · The **Manager, Employee Experience - Retention & Inclusion** is a new and exciting role. Reporting to the Senior Director, Culture & Employee Exp ...
-
Manager, Client Experience
1 week ago
Sephora Scarborough, Canada**Job ID**: 244694 · **Store Name/Number**: ON-Scarborough (0506) · **Address**: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · **You'll love working here** · As a Manager, Client Experience, you will be ...
-
Manager, Customer Experience
1 week ago
Metergy Solutions Unionville, Canada**Role Overview**: · **This is a Hybrid Role - ~3 days in office at our Markham Location** · **Key Responsibilities**: · - Champion customer journey mapping initiatives to identify pain points and opportunities for improvement throughout the customer lifecycle. · - Review and mai ...
-
Manager, Customer Experience
1 week ago
TD Bank North York, Canada404973BR · Retail Banking - Management · North York, ON · April 10, 2023 · Company Overview · Department Overview · At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long · - lasting relationships with our customers. By understanding their needs and ...
-
Manager, Customer Experience
6 days ago
TD Bank North York, Canada**TD Description** · Stay current and competitive. Carve out a career for yourself. Grow with us. · **Department Overview** · At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long · - lasting relationships with our customers. By understanding their ...
-
Guest Experience Manager
12 hours ago
Milestones grill & Bar Richmond Hill, CanadaThe Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones' Guest ...
-
Genesis Experience Manager for Ownership
1 week ago
Ajax Hyundai / Genesis Ajax, Canada**The Need** · **Ajax Genesis** a part of Drive Autogroup is looking to hire a Genesis Experience Manager for Ownership. The Genesis Experience Manager for Ownership is a key member of the Service team responsible for coordinating the service process and experience by assisting c ...
-
Customer Experience Manager
1 day ago
Victoria's Secret Oshawa, Canada Full timeDescription A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. · Primary Responsibility: · The Customer Experience Manager is ...
-
Assistant Manager Customer Experience
3 days ago
City of Richmond Hill Richmond Hill, CanadaPosting Id Department- Library- Location- RHPL - Central- Employee Group- RHPL Non Union- Rate of Pay- $85, $99,970.00 Annual- Job Type- Permanent Full Time- Replacement/New Position- New Hire- Posting Type- Internal and External- Posting Date- 04/14/2023- Application Deadline- 0 ...
-
Manager, Customer Experience Excellence
4 days ago
Grainger Canada Thornhill, CanadaDE L'OFFRE · **Primary Function**: · **Principal Duties & Responsibilities**: · - Implementation of key projects that will deliver significant cost savings and/or improvement in service. · - Provides overall leadership of the project team and acts as front-line contact with the p ...
-
Interim Stage Experience Manager
1 day ago
Sephora Oshawa, Canada TEMPORARYJob ID: 246256 · Store Name/Number: ON-Oshawa (0572) · Address: 419 Kings Street West, Oshawa, ON L1J 2K5, Canada (CA) · Full Time/Part Time: Full time · Position Type: Permanent - 1 year contract · You'll love working here... · As Interim Stage experience Manager, you will be re ...
-
Interim Stage Experience Manager
4 days ago
Sephora Oshawa, Canada Full timeDate: May 9, 2024 Location: Oshawa, ON, CA, L1J 2K5 · Beauty Studio Management. Manage the daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive ...
-
Interim Stage experience Manager
1 day ago
Sephora Oshawa, CanadaJob ID: 246256 · Store Name/Number: ON-Oshawa (0572) · Address: 419 Kings Street West, Oshawa, ON L1J 2K5, Canada (CA) · Full Time/Part Time: Temps plein · Position Type: Permanent - 1 year contract · You'll love working here... · As Interim Stage experience Manager, you will be ...
-
Porsche Experience Center Operations Manager
12 hours ago
Porsche Cars Canada North York, CanadaThe Operations Manager is responsible for coordinating with the management team of the PEC to develop and set the strategic direction and curriculums of both products and services offered and ensuring that a flawless execution of said programs is delivered. This role is also task ...
-
CAA Club Group Thornhill, Canada**About Us**: · Our Information Technology department is seeking a highly motivated and career minded individual to join our team as a Manager, Quality Assurance with Automation experience. CAA Club Group of companies has been successfully servicing our members and customers for ...
-
Customer Experience Manager
4 days ago
TD Markham, ON, CanadaServices bancaires personnels et commerciaux Détails de la rémunération : · En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salari ...
Interim Stage Experience Manager - Oshawa, Canada - Sephora
Description
Date: Apr 9, 2024 Location:Oshawa, ON, CA, L1J 2K5
Wed love to hear from you if
While at Sephora, youll enjoy
Job Segment: Performance Management, Human Resources