Collections Analyst - Montreal, Canada - Corcentric

Corcentric Montreal, Canada

2 weeks ago

Full time

Description

As a Collections Analyst at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for a large collections portfolio, as well as handling customer requests and credit reviews.

This key position reports to the Collections Manager within our Credit, Collections, & Disputes team. We're a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix

As a Collections Analyst, you'll be responsible for:

Initiating collection calls to business accounts
Researching and resolving client billing problems
Identifying root causes contributing to account delinquency
Reviewing and monitoring assigned accounts and all applicable collection reports
Preparing reports for management
Providing timely follow up on payment arrangements and customer requests
Making recommendations to management regarding whether customers should be placed on hold or sent to collections
Researching and resolving customer deductions
Maintaining and documenting customer communications
Reviewing credit limits for new and existing accounts

Requirements

You'll need to have:

Fluency in both English and French, both written and verbal
Relevant experience in a commercial, business-to-business (B2B) collections role
Attention to detail, along with strong organizational skills and multi-tasking capabilities
The ability to analyze financial statements
Proficiency with Microsoft Excel at an intermediate level or above (VLOOKUP, Pivot Tables, etc.)
Strong verbal and written communication skills, with a service-oriented mindset

(We want to make sure you're set up to succeed, and we view these as the critical skills you'll need to achieve great things at Corcentric)

It's great if you also have:

Associate's or Bachelor's degree in a relevant discipline
Experience with Dynamics 365 software

(Psst...Don't worry if you don't check all these boxes... we view this as helpful experience that can shorten ramp-up time)

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Collections Analyst - Montreal, Canada - Corcentric

Description

Analyste Collection

Collection Analyst

Credit and Collections Analyst