CityVP Manjit

7 years ago · 3 min. reading time · 0 ·

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Marketing Quackery

Marketing Quackery

654c87e1.pngIf it looks like a marketing duck and quacks like a marketing duck, then it is a content marketing duck.

The QUACK may be related to a duck but in the world of healthcare "quackery" is a dangerous practice because it betrays trust and is a manipulation.  This is where the word QUACKERY came from and still largely exists.  There is a great 3 minute primer produced by Edward Zuniga and his team regarding what quackery is, before I begin to apply the term to more broader marketing practice well beyond that of quackery found in medicine.

I have great respect for those people who are marketing professionals.  I follow some really good practitioners such as Luisana Cartay https://www.bebee.com/@luisana-cartay

It was Luisana who introduced me to CRO or Conversion Rate Optimization and when I look at what people like Chris Bishop who coined the term, I enjoy both the human being who shares like Luisana does, as I do the originator of specialized thinking such as Bishop :

CRO: A Shiny New Acronym for Content Marketing, PR and SEO 

https://www.marchpr.com/blog/pr/2013/08/content-marketing-conversion-optimization/

Those in the marketing field or branding field that represent the best exponents of it are who I want to gravitate to learning it.  I also pay attention to those whose voice comes through as human and their passion is clearly a part of their own learning.  It becomes weird when people talk about content marketing and they are using it as content marketing - which is akin to eating dog food and not the independence of not having a dog in the race.  Eventually the race to sell through content marketing descends to the level of marketing quackery - and the only way I know that is if the quackery passes my smell test.  A part of my learning journey is to improve my sensory abilities - and I want to develop a dog nose for sniffing out the best quality.

If I am marketing rather than learning about marketing then that is what the problem of content marketing is. We may expect marketing as a rite of commercial passage but most traditional marketing is not engaged in the human voice and it no longer operates behind closed doors, people see marketing as magic trick or even a manipulation - and this is when marketing begins to get a bad rap. 

Yet when I see a passionate professional, I see that person raise themselves well beyond the status of marketing, and these people are at the opposite end of the continuum where marketing quacks are on the other end.  When I came across James May and his Brandchills project - I can view the video's on Brandchills in conjunction with my learning of marketing and appreciate what the best in branding agencies bring to create quality ads.  At the same time I appreciate people like Sergio Zyman who says marketing is about selling and an award winning ad is of no use if it does not sell.  An award winning ad however does serve as an education - if our intent is 100% learning.

Marketers who talk in the human voice do not have to talk like simpletons, the intent of servant leadership is when any profession is serving the bigger picture and not just itself. 

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Comments

CityVP Manjit

7 years ago #6

#11
There are always exceptions to the rule. Here is my personal message to the world - do not hire me on the account of my brand because I will not work for you for the exact reason that you did so. What part of "I am not for sale in this space" have I not absolutely and fundamentally made clear. Then there is the non-professional beatitudes that begin with "blessed be the housewife for she shall not enter the kingdom of branding but shall inherit serving the branded". Not that I do understand the value of personal brand, but it is terribly hard to explain to my 3 year old grandson.

CityVP Manjit

7 years ago #5

#9
Dear Lisa, most of all there is a place for us to understanding the instruments of marketing and how our data is not a divine right without our permission. Then there is also an individual responsibility to understand how hucksters engage and also how corporations speak in platitudes about the customer or the patient but bury information or at least market attributes that sell. Then there are downright scam artists which are the bottom feeders in this traditional marketing pool.. Now if I study branding and marketing - I will study both the best practitioners and forward thinkers (not thought leaders) AND I will also endeavor to learn about practices that are out of touch with citizens of a 21st Century - where citizen is above the hierarchy of customer. All of that is just one part of my personal learning journey - but an important part never-the-less. The key is how do we do this peacefully and transform the way head without schisms and ruptures that plagued the 20th Century. I don't think we need to destroy in order to create, which is what this present POTUS would be more inclined to support. At least not at the grassroots level and that which we directly touch. Here the most peaceful system is that of attaining competitive advantage - if it can navigate the system.

CityVP Manjit

7 years ago #4

#7
Personal branding should be a choice and not a dogma. For those who want to offer their services and be measured for purchase then personal branding has a place and purpose. I can engage learning without being enslaved to a dogma, but if then I can learn without engaging in public it may prove wiser if not better for me not to be online. Not one member of my family goes online to my profile to check me out and even if they did it does not alter who they know me to be - and so if I am to view myself as a public presentation then those that view my life that way are complete strangers to me, for they do not respect my wishes but only repeat that I cannot escape this public image. I am free not to accept this commercial dogma when branding is but one line item in my own learning journey. Are we citing personal brand because a master says it so? I say if this is a doctrine, a marketing or an attachment to image, I would be much happier deleting all of this and not be online. If what you say is correct then I am battling an image rather than be at peace with life. Are you sure that you would like me to be a personal brand? People are free exhibit or feel good about their personal brand because that is their choice. I can learn i private without a personal brand so if online my learning journey is nothing but a personal brand, a concept, a role model, a targeted strategy, an offer or something to instill? I can escape all of that by engaging offline. This concept which makes my very stomach turn is not for my intelligence, and this is my felt experience. This as a choice now becomes interesting.

CityVP Manjit

7 years ago #3

#4
Dear Mohammed, I have no qualms in appreciating the skills and abilities of top tier practitioners of branding and top sales people, for there is sophistication and elegance in what they do. I do have a problem with personal branding for the masses because we have enough bottom feeders and hucksters in this world than to encourage a trust in the creation of mass image. If someone does not trust me, why would I want to work with them and expend energy on convincing them otherwise. Personal brand brings with it an assumption of respect - whereas for me respect is earned and it is a relationship that if forged in the wellness of time. It is also tested through relationship - because disagreements and tiny fires do happen and then here there is forming, storming and norming. At the end of the day, my discernment, my personal pathways of trust, testing my beliefs, learning from my mistakes i.e. my life choices are on my own shoulders - and I will discovery them through my own journey. In other words back to Amy and her reflective song "Wise Up" https://www.youtube.com/watch?v=dcIs3rAEytk I don't have answers for how others should live their life - I have questions that are hopefully wise.

CityVP Manjit

7 years ago #2

#3
The origins of quacks and snake oil salespeople originates from a common origin of providing dubious products or services to improve health. The medical community want quacks to include eastern medicine, yet pharmaceutical companies are no better than quacks, except they pay for biased research and still sell massively despite actually stating serious side effects in a fast voice or in small print. Those who pray on people's trust don't care if 99% of people are wise to their ways, they will always find the 1% who will bite - and it is hard to save people from their own habits. Spam works the same way, they are not targeting us but the person who demonstrates zero due diligence or discernment. Every now and then we too can be fooled and education is no protection against frauds, for how did Bernie Madoff make millions off intelligent people other than create a personal brand of absolute trust - and so image does fool otherwise intelligent people - ironically in Madoff's case it was called "affinity-fraud" - so we cannot save the world from these hucksters and where a relationship is based on money rather than love, it is caveat emptor which means "buyer beware". https://www.theatlantic.com/business/archive/2016/02/madoff-jewish-affinity-fraud/460446/

CityVP Manjit

7 years ago #1

#1
It is a transitional phase between people who have been used to traditional broadcast messaging and now engage in mass-scale following, and people who are using technologies to create personal conversation and now engage in digital lifestyle immersion. This is the difference Donald Trump = Twitter and Kylie Jenner = Snapchat. Fortunately for Facebook that they had the good sense to acquire Instagram when they did and they are also developing Workplace by Facebook - and even though Free Internet for developing countries was a really messed up roll out because they underestimated the political savvy of Indian leaders, but they are smart enough to read market sentiments in launching the Facebook Journalism Project and can smell that one all the way to the bank https://www.cnet.com/news/facebook-journalism-project-strengthen-online-news-fight-fake-news/ Unfortunately for alll us mass-scale following still "trumps" treating digital technology as a way of life norm - so a $7 billion election produces a 70+ year old narcissist who has proven that he is king of marketing to folk who still respond to mass-scale. How many citizens are going to love the marketing profession after Trump has finished or is stopped in his journey of alt-right randomness and anarchy? It is exactly marketing quackery that won Trump the Presidency. Personal brand rocks doesn't it?

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