Best professionals offering helpdesk support services in Calgary

Helpdesk Support in Calgary, Alberta

Service Description

Helpdesk support is a professional service that involves providing technical assistance and troubleshooting to clients via phone, email, or chat. To perform this service, professionals should have excellent communication skills, be patient, and have a strong understanding of computer systems and software.

Professional Requirements

Industry professionals should have a degree in Computer Science or a related field, and have experience in technical support. They should also be familiar with industry-standard tools and technologies.

Accreditation and Certification

While not mandatory, industry professionals can obtain certifications such as CompTIA A+ or Cisco CCNA to demonstrate their expertise.

Choosing the Best Service Provider

When choosing a helpdesk support provider, clients should look for professionals with experience in their specific industry, excellent communication skills, and a strong understanding of technology.

Questions to Ask Before Hiring

• What experience do you have in helpdesk support?
• What certifications do you hold?
• Can you provide examples of your previous work?

Useful References

Helpdesk Support Institute, Helpdesk Support Certification, ITIL Foundation Certification

Average Prices in Calgary, Alberta

The average hourly fee for helpdesk support in Calgary, Alberta is $25-$50. However, prices can vary depending on the provider's experience and the type of service required.

Requesting a Quote

When requesting a quote for helpdesk support, clients should provide detailed information about their needs, including the type of service required and the expected volume of work. This will enable the provider to give an accurate quote for their services.

Fees for Helpdesk Support freelancers

The average daily fee for the experienced freelancers is $100.

The fee varies depending on the city in which the freelancer are located. For instance, the average daily for a Helpdesk Support in Calgary is $120 while in Edmonton is $110 or in Winnipeg is $130.