Best professionals offering customer support representative services in Kingston

Customer Support Representative

Description

A customer support representative is a professional who provides assistance to customers through various communication channels such as phone, email, chat, or social media.

Requirements

To perform this service, one needs to have excellent communication skills, both written and verbal, and be able to remain calm and composed under pressure.

Accreditation and Certification

While not mandatory, having a certification in customer service or a related field can be beneficial in this role.

Choosing the Right Provider

When choosing a customer support representative, consider their experience, language skills, and ability to resolve issues efficiently.

Questions to Ask

• What is your experience in customer support?
• What languages do you speak fluently?
• How do you handle difficult customer situations?

References

For more information on customer support, refer to the following resources:

• Customer Service Institute of America
• International Customer Service Institute

Prices

The average price for a customer support representative in Kingston, Ontario, Canada, is between $25 and $40 per hour.

Requesting a Quote

When requesting a quote for a customer support representative, provide details about the scope of work, desired language skills, and any specific requirements you may have. This will ensure that you receive an accurate quote for your needs.

Fees for Customer Support Representative freelancers

The average daily fee for the experienced freelancers is $250.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Support Representative in Toronto is $275 while in Montreal is $225 or in Vancouver is $300.