- A company with a strong Brand and strong results to match.
- Culture of internal mobility, collaboration and valued partnership.
- Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
- Competitive pay (salary and bonus potential), full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous match AND contribution to our retirement plan).
- Generous Parental Leave and Tuition Reimbursement plan per year.
- Manage a team of 10, E & O claims analysts to provide technical guidance with respect to coverage and strategy for the resolution of claims
- Oversee the ongoing professional development of E & O claims staff including creation of goals for both technical and soft skill development.
- Work with other divisional claims managers on the improvement and implementation of claims practices and procedures.
- Participate with divisional claims managers in training initiatives.
- Partner with E & O underwriting managers on client service and corporate marketing initiatives
- Manage of any required recruitment or performance management for the team
- Review actuarial reports and report to Claims Management with respect to reserving and claims trends
- Lead bi-annual meetings with insurer partners.
- Contribute to our corporate culture as a member of the leadership team.
- Bachelor's degree and/or equivalent years of experience
- A minimum 10 years' insurance/legal industry experience with minimum of 7 years' experience managing complex professional liability claims.
- Experience coaching, developing and engaging colleagues.
- Fluency in both official languages
- Excellent written and oral communication skills and proven analytical, organizational and decision-making skills.
- Proven track record as a change leader both from managing, executing and promoting change within a team.
- Service oriented mindset with a positive attitude and a strong desire to succeed.
- Ability to exercise sound judgment with diplomacy and discretion.
- Related insurance designation is an asset (ie. CIP, RPLU, CRM)
- AMF license or ability to achieve license in first 12 months.
- Prior people management experience
- Experience on a broad range of products including but not limited to third and first party cyber coverage
- Familiarity with reinsurance
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Senior Claims Leader, Miscellaneous E&O Claims - Ottawa, Canada - Marsh
Description
Victor Canada is seeking candidates for the following position based in the Ottawa office.
Senior Claims Leader, Miscellaneous E&O Claims
What can you expect?
Reporting directly to the Managing Director of Claims, you will be responsible for the day-to-day management of the Miscellaneous E&O claims division. This is a critical role to the Claims department and while strategic, you will also be expected to roll up your sleeves, lean in, and execute quickly to provide exceptional service to our clients.
What is in it for you?
We will count on you to:
What you need to have:
What makes you stand out:
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.
Victor Insurance Managers Inc. is a subsidiary of Victor and a leading managing general agent in Canada. Victor Canada has a rich history in specialty insurance and offers a unique range of products and programs distributed through independent brokers and advisors. The company is committed to empowering insurance professionals and their clients through innovation, specialized underwriting expertise, and a nimble, technology-oriented business approach. For more information, visit
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual's particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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