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Saskatoon

    Officer (Full-time) - Saskatoon, SK, Canada - University of Saskatchewan

    University of Saskatchewan
    University of Saskatchewan Saskatoon, SK, Canada

    6 days ago

    Default job background
    Full time
    Description

    The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous Peoples to reflect the community we serve.

    We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships.

    Indigenous Truth policyand Standing Committee in accordance with the processes developed to enact the policy. To provide one-on-one service to students with the aim of fostering a positive personal and academic student experience.

    The position involves analysis of a wide variety of student situations and circumstances; The work requires an open mind, innovative thinking, good judgment, an ability to manage stressful or sensitive situations, cross-cultural sensitivity and diversity awareness and a strong commitment to creating an exceptional student experience.

    Provide students with timely and accurate information and offer appropriate advice and value-added service on a wide variety of functions, policies and deadlines, including but not limited to registration, examinations, student records, convocation, scholarships and awards, confirmation of enrolment, transcripts; and interpreting rules and regulations governing these programs.

    Liaise with internal and external units across campus in order to provide efficient, effective and integrated student services and to develop processes and procedures consistent with student-centered service philosophies, policies and practices.

    Actively participate in Student Central initiatives, including analyzing and organizing data, drawing conclusions, development and maintenance of online components, effective communication, implementing effective customer service practices, and making recommendations to the Student Central team that relate to business process improvements, functions and timelines.

    Uphold the University's fiduciary responsibility by making sound decisions and recommendations in financial appeals and crisis aid funding, through accurate processing of government student loans and by appropriately assessing and interpreting fees on student accounts.

    Analyze how unique student situations can be accommodated and work with students to determine the most appropriate course of action to engage them and ensure their needs are met while balancing the requirements of the University's policies and procedures.

    Provide leadership and foster a student-centered philosophy by making presentations to students, parents, colleges and schools, and other academic and administrative units.

    Enact the mission, vision and values as well as the strategic directions and plans of the unit, the University Registrar's Office, the Teaching, Learning and Student Experience portfolio, and the University.

    A minimum of an undergraduate degree.
    Knowledge of the University's academic and administrative structures and processes is preferred. Prior knowledge or experience with the student information system (Banner Student) and Jira Service Desk is an asset.
    ability to tactfully and sensitively interact with a diverse community; Status: Term 16 months with the possibility of extension or becoming permanent

    Shift: 8:30-4:30

    Full Time Equivalent (FTE): 1.

    The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous Peoples to reflect the community we serve.

    We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships.

    Indigenous Truth policyand Standing Committee in accordance with the processes developed to enact the policy. To provide one-on-one service to students with the aim of fostering a positive personal and academic student experience.

    The position involves analysis of a wide variety of student situations and circumstances; The work requires an open mind, innovative thinking, good judgment, an ability to manage stressful or sensitive situations, cross-cultural sensitivity and diversity awareness and a strong commitment to creating an exceptional student experience.

    Provide students with timely and accurate information and offer appropriate advice and value-added service on a wide variety of functions, policies and deadlines, including but not limited to registration, examinations, student records, convocation, scholarships and awards, confirmation of enrolment, transcripts; and interpreting rules and regulations governing these programs.

    Liaise with internal and external units across campus in order to provide efficient, effective and integrated student services and to develop processes and procedures consistent with student-centered service philosophies, policies and practices.

    Actively participate in Student Central initiatives, including analyzing and organizing data, drawing conclusions, development and maintenance of online components, effective communication, implementing effective customer service practices, and making recommendations to the Student Central team that relate to business process improvements, functions and timelines.

    Uphold the University's fiduciary responsibility by making sound decisions and recommendations in financial appeals and crisis aid funding, through accurate processing of government student loans and by appropriately assessing and interpreting fees on student accounts.

    Analyze how unique student situations can be accommodated and work with students to determine the most appropriate course of action to engage them and ensure their needs are met while balancing the requirements of the University's policies and procedures.

    Provide leadership and foster a student-centered philosophy by making presentations to students, parents, colleges and schools, and other academic and administrative units.

    Enact the mission, vision and values as well as the strategic directions and plans of the unit, the University Registrar's Office, the Teaching, Learning and Student Experience portfolio, and the University.

    A minimum of an undergraduate degree.
    Knowledge of the University's academic and administrative structures and processes is preferred. Prior knowledge or experience with the student information system (Banner Student) and Jira Service Desk is an asset.
    ability to tactfully and sensitively interact with a diverse community; Status: Term 16 months with the possibility of extension or becoming permanent

    Shift: 8:30-4:30

    Full Time Equivalent (FTE): 1.The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve.

    however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity.

    We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships.

    Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy.
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