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    Specialist, Sales Training - Edmonton, AB, Canada - HUDSON'S BAY

    HUDSON'S BAY
    HUDSON'S BAY Edmonton, AB, Canada

    3 weeks ago

    Hudson's Bay background
    Full time
    Description

    The Footwear Back of House Specialist represents Hudson's Bay and its guiding principle of being Customer-First: understanding and executing the Customer Service Strategy to deliver sales results and enhance the customer experience.

    Professionalism, efficiency, knowledge of merchandise, organization, and strong communication skills are essential qualities for a successful Specialist.

    This is primarily a support role as the Specialist executes critical behind the scenes stock duties, which maintains the operational effectiveness of the Footwear department and creates an environment that is pleasing to shop in.

    As representatives of the Hudson's Bay brand, all Associates are encouraged to express their passion for fashion while maintaining a business casual appearance.

    The Specialist reports to an Associate Manager however will work closely with the Marketing / Operations Manager, as well as Associate Leads to ensure the success of the day-to-day department duties in the world of Footwear.

    You have strong presentation skills and concern for order and quality.

    • A natural and unique problemsolver, who is also intuitively analytical and creative.
    • Creates a sense of community in the team, shares wins and successes, and encourages or contributes to open dialogue.
    Knowledge of cash register systems with basic computer and mathematical skills.

    • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.
    • Execute all merchandise prepping tasks, including processing New Receipts, Maintaining New Samples, RFID Scanning, and Managing Mis-Mates, Damages, and Brands Not Carried. Maintain floor standards including replenishment and presentation, and assist in the execution of seasonal changeover.
    • Achieve KPI's (key performance indicators) to deliver business objectives, including productivity metrics and promotion of the company's HBC credit and loyalty programs.
    • Maintain, gain and share the knowledge and expertise on the brands & styles we offer (Product Knowledge).
    • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
    • Benefits package for all eligible fulltime employees (including medical, vision and dental).
    • HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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