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    Server | Novotel Toronto Centre - Silver Hotel Group

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    Full time
    Description

    Food & Beverage Server

    The hotel is currently recruiting for a Food and Beverage Server, responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience. A Server will also be required to have extensive knowledge of menu offerings.

    What We Offer

  • Work with like-minded team members who are passionate about their work and keep things fun, every day
  • Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
  • A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It's a good place to be right now
  • Education Reimbursement for you (and your children)
  • Annual Wellness Credit
  • Team Member Referral Program
  • Leadership Development
  • Team Building Events
  • Culture of Recognition Program
  • Hotel Stay Discounts
  • Key Responsibilities

    Reporting to the Food and Beverage Manager, you would be responsible for performing the following tasks to the highest standards:

  • Manage guest queries in a friendly, timely, and efficient manner;
  • Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents;
  • Ensure knowledge of the menu and all products;
  • Ensure that floor stations are stocked and tidy at all times;
  • Follow correct reporting procedures if faced with issues;
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner;
  • Adhere to hotel grooming standards including uniform dress code, cleanliness and personal hygiene;
  • Comply with hotel security, fire regulations, and all health and safety legislation.
  • What We are Looking for...

  • Positive attitude;
  • Good communication skills;
  • Committed to delivering high levels of customer service;
  • Excellent grooming standards;
  • Flexibility to respond to a range of different work situations;
  • Ability to work on your own or in teams.
  • Ability to work flexible shifts (mornings, afternoons, evenings, weekends and holidays) as the business needs require.
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in Food and Beverage department and/or industry;
  • Previous experience in cash handling;
  • Knowledge of Food Hygiene Regulations.
  • Newly renovated property near Union Station and St. Lawrence Market. Cafe Nicole will be serving guests breakfast in our restaurant located on the main floor of hotel.



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