Manager, Central Planning - Toronto, Canada - Indigo

Indigo Toronto, Canada

2 weeks ago

TEMPORARY

Description

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada's Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning...

We play by the following rules:

We exist to add joy to our customers' lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

The Manager, Central Planning is responsible for creating sustainable Central Planning processes and accompanying reporting to ensure data-driven decision-making.

KEY PERFORMANCE METRICS

Accuracy of store plans
Sales, Margin
NMROI
Inventory turns/week of supply

KEY ACCOUNTABILITIES

Functional

Work with Planning, Retail, and Analytics to develop Indigo's best practices for store planning and improve the accuracy of store-level plans.
Create a cross-functional process and supporting reporting/analytics to support GM Assortment Grade discussions and more closely tie initial allocations to store-level plans.
Create reporting for the Planning and Inventory Team to improve visibility to store performance to enhance replenishment decisions.
Recommend an appropriate organizational structure to continuously support store planning and central planning functions in the future.
Act as a liaison between Retail, Planning, and Analytics on store initiatives to implement best practices and ensure appropriate performance tracking.
Build team culture and a collaborative environment between Retail, Planning, and Analytics.
Ensure the completion of team deliverables.
Stay current in functional expertise.
Understand the impact to Indigo of changing external environmental factors (competitive, regulatory, technical, etc.)
Ensure the completion of team deliverables and set/adhere to team budgets, as applicable
Act as an advocate for the customer by placing them at the forefront of all design and decision-making processes
Proactively identify and anticipate customer expectations and needs
Embrace and seek out technology that creates high tech and high touch solutions for Indigo's customers
Challenge the status quo and consistently identify areas for improvement, diagnose issues and working to resolve them

People

Build strong teams by attracting and developing the best talent
Bring out the best in others, empower and constructively stretch talent
Give authentic feedback on performance and potential
Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
Collaborate with others to drive flexible and iterative solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback
Accountable for the overall engagement, productivity, turnover and bench strength of the team

Cultural

Model Indigo's beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion and influence change through your team and/or the organization

SCOPE

Reports to: VP, Planning & Inventory

KEY RELATIONSHIPS

Internal:

Retail Team
Visual Team
Planning and Inventory Team
Analytics Team

Qualifications

Work Experience / Education / Certifications

Post secondary education in related field, or combination of experience & education deemed equivalent
Minimum 5-7 years of planning experience, in retail would be an asset

Competencies / Skills / Attributes

Advanced Excel skills required
Advanced SAP skills and sound knowledge of F&R
Project management experience
Demonstrated abilities in multi-tasking and problem solving
Excellent communication and interpersonal skills
Sound financial and business acumen
Detail oriented with strong analytical skill set, quantitatively oriented
Enthusiasm and interest in the Retail business
Dynamic, ability to work in a demanding and fast paced environment
Self-starter with an ability to define their own work path
Ability to deal with change and uncertainty
Ability to manage through ambiguity and identify opportunities for improvement, creating structure and proposed solutions in areas that lack clarity
Strong ability to work across functional groups

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support- if you require an accommodation at any time during the recruitment process.

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