Jobs
>
Toronto

    Director, Healthcare Technology Management - Ontario, Canada - LifeLabs

    LifeLabs
    LifeLabs Ontario, Canada

    3 weeks ago

    LifeLabs background
    InternshipSHIP
    Description
    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years.

    Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.


    Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada.

    The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.

    Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.


    We are looking for an experienced Director to lead the Product Development and Operations team and create a centre of excellence and underpinned by best-in-class processes to enhance the operations of the Product team within LifeLabs.

    You have a track-record of opportunity identification, concepting through to prototyping, piloting to development while applying strong process management to drive new innovative solutions.


    In this role, you will be defining the product roadmap against discrete customer and market segments working closely with product and platform owners as well as sales and marketing teams to maximize incremental revenue and margins for the Business and Commercial Markets team.

    You will define the cross-product toolkit and drive initial product development and discovery processes for new solutions.

    Support the plan and management of a multi-year product portfolio for customer-led solutions.

    Product Design and Development:

    Drive initial product development and delivery for products and segments that don't have a BAU owner within the organization.

    Develop early stage concepts and refine applying service design methodologies to validate solutions and define MVP requirements informed through research, customer (D2C, B2B, government, other payors) and frontline feedback, aligned to corporate and product vision.

    Lead business case and financial analysis activities of new business opportunities to grow and protect market share.

    Coach team members on effective utilization of spatial analytics and GIS tools to ensure deliverables such as timelines, budget and resources are effectively met.

    Develop early stage concepts and refine applying service design methodologies to validate solutions and define MVP requirements informed through research, customer (D2C, B2B, government, other payors) and frontline feedback, aligned to corporate and product vision.

    Product and Process Management

    Realize measurable efficiencies through standardization and implementation of a common operating approach for customer experience management that incorporates business, operations and technology priorities and direction.

    Define, evaluate, and evolve the tools (including process, software, methodologies, etc.) Support go-to-market planning and execution with readiness reviews, aligned to priorities, across product, sales and marketing teams.

    10-12 years of progressive experience in hands-on product and service development / go-to-market commercialization.

    Proven thought leader with ability to design, prototype, validate, communicate and deliver great user experiences.

    * Previous experience developing and executing on strategies and delivering measurable results in both the short and long term, and demonstrating end-to-end ownership with an eye for process improvement.

    Creative thought leadership required while listening and engaging others to provide input in the shaping of vision.
    Project management, process management, and vendor relationship management experience.
    Robust organizational skills with track record of working cross-functionally while managing multiple deadlines and priorities.
    Knowledge of design thinking and product lifecycle management methodologies
    Proven and self-motivated performer who can manage multiple and evolving business priorities


    Retirement Savings Plan:
    The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.


    We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.


    At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.


    In accordance with , the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process.

    Vaccinations are highly encouraged at LifeLabs'.

    Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service.

    Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.

    Operations Manager, Product Development, PLM, Developer, Counseling, Operations, Research, Management, Technology, Healthcare #J-18808-Ljbffr
  • CPP Investments

    Manager, Technology

    2 weeks ago

    CPP Investments Toronto, Canada

    Company Description · **Make an impact at a global and dynamic investment organization** · When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in e ...

  • The Home Depot Canada

    Manager Technology

    3 weeks ago

    The Home Depot Canada Toronto, Canada

    Job responsibilities · Development and deployment of master data governance processes and tools · Delivery Ownership of Functional projects and technology roadmap projects using agile scrum methodology. · Drive technology roadmap and direction for our core Merchandising platform, ...

  • Trooh

    Manager, Technology

    3 days ago

    Trooh Toronto, Canada

    **Manager, Technology** · **Toronto** · (Full-time Permanent) · Trooh is a leading American media company, reaching millions of consumers on their daily journey out-of-home. We have transformed the landscape with the integration of data, insights and digital into large scale, sou ...

  • Travelopia

    Technology Manager

    4 days ago

    Travelopia Toronto, Canada

    We pride ourselves on being travel experts. Leading the way when it comes to providing unique travel experiences, our brands offer the world's best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more. · Our ambition is to build the world's leading ex ...

  • York University

    Manager, Learning Technology

    3 weeks ago

    York University Toronto, Canada

    **Purpose**: · Accountable to the Associate Director, Information & Learning Technology, at the Schulich School of Business (SSB), the Manager, Learning Technology role works in partnership with Schulich Information Services and Technology (IS&T) colleagues and academic support s ...

  • Canada Life Assurance Company

    Manager, Technology Audit

    3 weeks ago

    Canada Life Assurance Company Toronto, Canada

    **Job Description**: · We are looking for a · **Manager, Technology Audit.** · Reporting to the Director of Technology Audit, the Manager, Technology Audit, will be responsible for leading the annual ICOFR programme (ITGCs review) and effective management and delivery of the assi ...

  • University Pension Plan

    Manager, Technology Enablement

    3 weeks ago

    University Pension Plan Toronto, Canada

    **OUR COMPANY BACKGROUND & CULTURE** · UPP is a ground-breaking jointly sponsored pension plan tailored by and for Ontario's university sector. Today, we manage $11.8 billion in pension assets and proudly serve over 37,000 working and retired members across four universities and ...

  • Toronto Public Library

    Manager, Enterprise Technology

    3 weeks ago

    Toronto Public Library Toronto, Canada

    Reporting to the Director, Digital Strategy & Chief Information Officer, the Manager - Enterprise · Technology will be responsible for providing strategic leadership to the Enterprise Technology · team in the delivery of IT infrastructure selection, implementation, maintenance an ...

  • Restaurant Brands International

    Field Technology Manager

    2 weeks ago

    Restaurant Brands International Toronto, Canada

    **About Restaurant Brands International**: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with more than $35 billion in annual system-wide sales and over 28,000 restaurants in more than 100 countries. RBI owns four of the w ...

  • EY

    Manager - Banking Technology

    2 weeks ago

    EY Toronto, Canada

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • University Pension Plan

    Manager, Technology Enablement

    3 weeks ago

    University Pension Plan Toronto, Canada

    OUR COMPANY BACKGROUND & CULTURE · UPP is a ground-breaking jointly sponsored pension plan tailored by and for Ontario's university sector. Today, we manage $11.8 billion in pension assets and proudly serve over 37,000 working and retired members across four universities and 12 u ...

  • Cabot Link at Inverness Limited Partnership

    Manager, Information Technology

    3 weeks ago

    Cabot Link at Inverness Limited Partnership Toronto, Canada

    Title**:Manager, Information Technology** · Reports to: SVP, Technology · Location: Toronto, Ontario · Permanent · **About Cabot** · Cabot is the developer and operator of a diverse collection of residential, resort, golf club and master-planned communities. The portfolio include ...

  • Ontario Medical Association

    Project Manager, Technology

    2 weeks ago

    Ontario Medical Association Toronto, Canada

    Are you looking to join one of Greater Toronto's Top 2024 Employers? · The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario ...

  • Serco North America

    Manager Information Technology

    2 weeks ago

    Serco North America Toronto, Canada

    Position Description: · We are seeking a Technology Integration Manager to lead and manage the integration of technology solutions within our Ontario Employment Services (OEST) program. As a Technology Integration Manager, you will be responsible for ensuring the smooth integrati ...

  • Oxford Properties

    Product Manager, Technology

    2 weeks ago

    Oxford Properties Toronto, Canada

    Why join us? · Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. · At Oxford, our culture is truly one of a kind. Across business lines and around the wor ...

  • Manawa

    Technology Alignment Manager

    2 weeks ago

    Manawa Toronto, Canada

    Manawa has an exciting opening for an experienced, well-rounded Technology Alignment Manager (TAM) / Virtual Chief Technology Officer (vCTO) to join our team. This is an opportunity to play at a high level, surrounded by a team of highly qualified peers and to join a company that ...

  • Albert Street Solutions

    Manager of Information Technology

    1 week ago

    Albert Street Solutions Toronto, Canada

    We are seeking a dynamic and proactive Manager to lead our compliance and information security initiatives as a direct employee for our client. In this role, you will collaborate with cross-functional teams to establish, optimize, and maintain a highly secure and available infras ...

  • CIBC

    Audit Manager, Technology

    1 week ago

    CIBC Toronto, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • EY

    Manager- Banking Technology

    2 weeks ago

    EY Toronto, Canada

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • MLSE

    Manager, HR Technology

    3 weeks ago

    MLSE Toronto, Canada

    Company Description · At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada's preeminent leade ...