- Coach, develop and empower team members
- Review employee and customer engagement results and develop overall action plans, and coach according to market insights
- Inspire a positive, customer-oriented culture and develop customer service KPIs
- Oversee Franchisee/store management's life cycle including selection, training, performance management, and compensation
- Own succession planning and performance management
- Build strategy that aligns with functional strategy
- Develop Key Performance Indicators (KPIs) to measure success
- Communicate with leader/ team to provide KPI and strategy updates
- Own implementation of external compliance including Integrated Health Management and Food Safety regulations
- Own the execution of internal programs to drive store, product, labour and customer service standards
- Drive implementation of Corporate Social Responsibility initiatives and district involvement in the community
- Own development of district business plans to drive sales/business growth
- Lead capital projects
- Oversee plan vs. actual performance
- An Undergraduate Degree and a minimum of 10 years of relevant experience
- Full knowledge of store operations
- Full knowledge of business processes tools
- Knowledge of union contracts and franchise business models
- Full knowledge of company policies and procedures
- Proficient use of the Microsoft Office Suite
- Must have a valid driver's license
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District Operator - Mississauga, Canada - Sobeys
Description
Requisition ID: 182046
Career Group: Corporate Office Careers
Job Category: Operations Ontario Full Service Format
Travel Requirements: 50%+
Job Type: Full-Time
Country: Canada (CA)
Province: Ontario
City: Mississauga
Location: Home Office - ON
Postal Code: L4W 0C7
Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are hiring a District Operator for the London region for a 12 Month Contract.
Here's where you'll be focusing:
Drive employee engagement and customer experience within the district
Lead Store Managers/Franchisees and oversee store management development
Own district team strategy
Lead district external compliance and implementation of industry leading store standards
Oversee community involvement and brand advocacy within
Own district Income/Profit and Loss and drive performance to meet targets
What you have to offer:
#Hybrid
We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.