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    District Operator - Mississauga, Canada - Corporate Office Careers

    Corporate Office Careers
    Corporate Office Careers Mississauga, Canada

    6 days ago

    Default job background
    Full time
    Description

    Postal Code:

    L4W 0C7

    Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

    A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

    Ready to Make an impact?

    We are hiring a District Operator for the London region for a 12 Month Contract.

    Here's where you'll be focusing:

    Drive employee engagement and customer experience within the district

  • Coach, develop and empower team members
  • Review employee and customer engagement results and develop overall action plans, and coach according to market insights
  • Inspire a positive, customer-oriented culture and develop customer service KPIs

    • Lead Store Managers/Franchisees and oversee store management development

  • Oversee Franchisee/store management's life cycle including selection, training, performance management, and compensation
  • Own succession planning and performance management

    • Own district team strategy

  • Build strategy that aligns with functional strategy
  • Develop Key Performance Indicators (KPIs) to measure success
  • Communicate with leader/ team to provide KPI and strategy updates

    • Lead district external compliance and implementation of industry leading store standards

  • Own implementation of external compliance including Integrated Health Management and Food Safety regulations
  • Own the execution of internal programs to drive store, product, labour and customer service standards

    • Oversee community involvement and brand advocacy within

  • Drive implementation of Corporate Social Responsibility initiatives and district involvement in the community

    • Own district Income/Profit and Loss and drive performance to meet targets

  • Own development of district business plans to drive sales/business growth
  • Lead capital projects
  • Oversee plan vs. actual performance

    • What you have to offer:

  • An Undergraduate Degree and a minimum of 10 years of relevant experience
  • Full knowledge of store operations
  • Full knowledge of business processes tools
  • Knowledge of union contracts and franchise business models
  • Full knowledge of company policies and procedures
  • Proficient use of the Microsoft Office Suite
  • Must have a valid driver's license

    • #Hybrid

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