Education Centre Coordinator - Whitehorse, Canada - Yukon Learn Society

Description

About the Yukon Learn Society:

The Yukon Learn Society is a dynamic and growing non-profit literacy organization that offers free adult literacy programs and services to assist clients in achieving their literacy goals, and enriching their lives. We work at a grassroots level, developing programs and services to meet the current literacy needs of Yukon adults. Yukon Learn has a mission to bring literacy to the learners, and promotes lifelong learning and wellness.

Job Summary:

Reporting to the Executive Director, the Education Centre Coordinator supports the mandate, mission, vision and goals of the Yukon Learn Society (YLS) through managing the effective and efficient operation of the Education Centre charged with planning, developing and delivering literacy programs and services in the Whitehorse area. The incumbent is responsible for the duties outlined in this position description.

Duties and Responsibilities:

The Education Centre Coordinator manages and advises on the planning, development, coordination, and instruction of YLS programs and services in the Whitehorse area:

Manages day-to-day operations of the Education Centre, developing it as a central location for tutor and learner activities;

Advises and assists community groups and individuals regarding overall development and delivery of literacy programs and services;

Collaborates with community groups, representatives and sponsors on information exchange, literacy needs, coordination and logistics (e.g., location, scheduling, advertising) for program development and delivery;

Provides group and individual information and training sessions on all YLS programs and services;

Provides orientation on YLS policies, procedures and program resources to volunteer tutors and learners;

Provides and facilitates e-learning/web-based instruction for volunteer tutors and clients;

Assists in developing program/project and related funding proposals that meet literacy needs, including identifying and initiating negotiations with prospective funding sources and partners;

Liaises with Yukon University and other learning institutions and agencies to help prepare learners for entrance to further education and training;

Provides guidance and direction on recruitment and training of volunteer tutors;

Interviews and assesses potential learners and incoming referrals from other agencies, matching tutors and learners, and making referrals to other agencies and programs where applicable;

Coordinates and/or instructs workshops and small classes of interest to learners in areas such as computer literacy, Microsoft Office applications, email;

Maintains accurate and up-to-date program and client files and other documentation, including development and management of tutor/learning database information (e.g., monitoring, tracking and monthly/annual reporting of tutor and student hours, records that support recognition awards); and

Researches, reviews and purchases computer programs, literacy materials, and tools useful to learners.

Coordinates and delivers services in a variety of community-based settings or outreach locations with diverse cultural dynamics, needs and interests;

Maintains current knowledge of other literacy programs and services nationally, and makes recommendations for development and improvements for programming, projects, workshops and conferences relevant to Yukon learners;

Provides information and ongoing support to community-based volunteer tutors and learners;

Coordinates recruitment and advertising for tutors, learners and contract instructors and facilitators on behalf of YLS;

Attends all Tradeshows, Employment and Volunteer Expos;

Develops and facilitates tutor training workshops, professional development activities and special events, including participating in development and maintenance of tutor training manuals/materials; and

Advocates for high quality, Yukon-relevant literacy programs and services; and

Works collaboratively with community groups, leaders and resource people, government departments and other agencies, First Nations and sponsors.

The Education Centre Coordinator uses a multi-disciplinary and multi-cultural approach to teamwork by promoting positive and participatory relationships with communities, client groups and individuals, and volunteer tutors:

The Education Centre Coordinator supports the goals, programs and services of YLS:

Researches, compiles and reports on relevant statistics, including monthly, annual and specific project reports on program activities that support decision making, accountability and new or revised programs, policies and procedures;

Purchases resources in accordance with budget guidelines, recommends purchase of equipment and ensures it is kept in safe working condition;

Attends staff and team meetings;

Acts as a team member and works collaboratively with staff and volunteers across program areas;

Adheres to the policies and procedures of the Yukon Learn Society;

Participates in professional development activities, conferences and workshops;

Evaluates YLS programs and services in area of responsibility, as well as policies and procedures affecting the work, and makes recommendations for improvements;

Positively and effectively represents and promotes the YLS to its clients, community representatives, government departments, other agencies and sponsors;

Supervises contractors, facilitators, temporary or project-based staff, and volunteer tutors;

Acts as a role model and promotes a positive and professional attitude; and

Performs other duties assigned from time to time by the Board of Directors, including acting as Executive Director when required.

Working Environment:

Most of the work is performed in an office environment. The position requires travel in the Whitehorse area and occasional travel to other Yukon communities, which comprises approximately 5-10% of work time on an annual basis.

The position requires an individual who is genuinely interested in education and literacy issues as they relate to adults in the Yukon who want assistance in pursuing their basic education and lifelong learning. Psychological and emotional effort is frequently needed when learners' experience includes physical disability, mental disability, learning disability, socio-economic disadvantages, or past negative learning experiences, requiring patience, calmness, understanding, and compassion on the part of the incumbent.

Qualifications

Education and Experience:

Bachelors degree in a related field (education, social sciences, etc.)

Experience in providing instruction to others and in program/project coordination, or an equivalent combination of education and experience.

Knowledge:

Education and literacy issues and needs as they relate to adult learners, including those with learning disabilities.

Regional and national educational and literacy issues.

Yukon First Nation, federal, territorial and municipal government structures, roles and general responsibilities in planning, developing and/or supporting literacy programs and services.

Educational and socio-economic conditions, dynamics, and issues in Yukon communities.

Individual educational and career counseling.

Skills and Abilities:

Ability to communicate and present ideas effectively, both orally and in writing.

Ability to carry out duties independently in a timely manner.

Ability to establish priorities, and develop and implement short and long-term objectives and work plans.

Ability to deal with others effectively and professionally in a multi-disciplinary, multi-cultural collaborative team environment.

Ability to plan, develop, coordinate, and deliver information and training sessions.

Ability to research, monitor, maintain, compile and analyze information and data.

Proficiency in computer skills related to MS Office applications, Internet, and computer/web-based aids for literacy learners.

CONDITIONS OF EMPLOYMENT

Willingness to travel occasionally within the Yukon by motor vehicle or air.

Valid Yukon Class 5 Driver's Licence.

CPIC clearance.

Personal Suitability:

This position requires an individual who is genuinely interested in the overall goals and objectives of the Yukon Learn Society. The ideal candidate has the ability to establish cooperative conditions, diplomacy, tact and good judgment when dealing with potential sponsors, staff, management, learners and community members. Must maintain confidentiality, be dependable and have the ability to work with strict time lines.