Security Dispatcher/Scheduler - Ottawa, Canada - GardaWorld

GardaWorld Ottawa, Canada

3 weeks ago

gardaworld background

Description

Are you ready to suit up?

If you are looking for a job where you have significant responsibility, this is the one for you As a Security Dispatcher/ Scheduler, you will play a key role in communication between agents, customers and supervisors

We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams.

We're growing our ranks in Eastern Ontario With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.

What's in it for you?

We offer competitive wages & comprehensive health benefits
We can guarantee full-time position
Wages starting from $21.00/hr.
Opportunities to grow alongside GardaWorld
Continuing education through GardaWorld Campus like Use of Force training

What does a Security dispatcher/ Scheduler do?

Respond to calls and provide support to co-workers.
Monitoring CCTV and dispatching guards when required.
Monitoring alarms and responding accordingly, sustaining effective relationships with key stakeholders.
Providing specialized security services by enforcing rules and regulations when required.
Schedule guards.
Attending incoming alarms and dispatching mobile units.
Confirming guards for shifts/sites.
Dealing with the clients and communicating with National on coverage

Qualifications :

Applicants must be able to work morning and overnight schedule in rotation.
Computer proficiency is required / strong computer skills
Fine tuned verbal and written communication skills
Customer service oriented, customer service experience is an asset
Ability to multi-task and work under pressure
Available 24/7 to adhere to rotational shifts (including weekends and holidays)
Proficient on Microsoft Suite applications
Team player

SSOG

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

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