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Director, Quality Services - Edmonton, AB, Canada - University of Alberta
Description
Position Type Full Time DescriptionThis position is excluded from the bargaining unit.
In accordance with the Handbook of Employment for Management and Professional Staff (Excluded) , this full-time continuing position offers a comprehensive benefits package that can be viewed on our Benefits Overview page and annual salary range which will be commensurate with qualifications.
Location - This role is hybrid with a mix of remote and in-person, with on-site work primarily taking place at Enterprise Square, Edmonton.
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day.
We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada's Greenest Employers for over a decade.
We lead with purpose in creating a workplace culture that supports the institution in strengthening its core teaching, research, community engagement, and student enrichment experience.
we incorporate our values of trust, accountability, relationship building and safety in everything we do.In HRHSE, we are made up of six teams that are responsible for providing the highest quality services to our campus community; Total Rewards, Talent Management, Organizational Development, Health, Safety and Environment, Employee and Labour Relations and HR Service Partnerships.
The Director provides employee and labour relations support to the Vice-President, University Services and Finance, the Provost and Vice-President, Academic, the Associate Vice-President, HRHSE and senior leadership across the University.
The Director acts as the escalation point for highly sensitive and complex employment issues and is responsible for identifying and mitigating cultural, legal and reputational risks.
In this capacity, this position works with associations, leadership, and HR colleagues to proactively prevent issues, exercise creative problem-solving to resolve issues and manage various complex projects including collective bargaining.
This position acts as a resource to senior leadership on complex human resource matters relating to the following employee types:Administrative Professional Officers (APO), Trust/Research Academic Staff (TRAS), Temporary Librarian, Administrative Professional Officers (TLAPO), Management And Professional Staff (MAPS) and Non-Academic Staff Association (NASA) Support Staff and Excluded Support Staff.
May lead negotiations for the non-academic bargaining table or provide support as second chair to University appointed negotiators, which may include: research and development of bargaining proposals, bargaining planning, communications, essential services negotiation, implementation of post-bargaining activities and rollouts.
Develop and maintain policies and operating standards to enable effective and consistent Employee and Labour Relations practices across the institution (in collaboration and agreement with Faculty Relations).
Develop relevant labour relations training for the Employee and Labour Relations and Human Resource Partner teams in collaboration with Faculty Relations.
Foster the development of management practices that focus on continuous improvement in the delivery of labour resources to the university community.
A University degree in Law, Labour Relations, Human Resources, or a related field.A minimum of 10 years of progressively responsible labour relations experience, including experience in a management/leadership role.
Demonstrated experience managing grievance procedures and managing settlements.
Autonomous, self-starter with an ability to manage competing demands in a fast-paced environment and to meet deadlines.
We encourage women; persons with disabilities;
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