Jobs
>
Ottawa

    Branch Manager - Ottawa, Canada - Alterna Savings

    Alterna Savings
    Alterna Savings Ottawa, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Scope of Position

    Reporting to the Vice President, Member Experience, the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales performance (including new business acquisition and retention). This position is responsible for the achievement of high impact service delivery across all roles within the assigned branch, building effective relationships with sales and service partners to ensure that superior member/client care is delivered.

    Through ongoing coaching and development, the Branch Manager develops and implements strategies to maximize employee capability and engagement. This role also fosters a high performance sales culture, implementing strategies and change initiatives that contribute to the achievement of established branch targets and ultimately the organization's strategic goals.

    Major Responsibilities

  • Develops, manages and fosters high-performance sales culture that maximizes growth and promotes credit and service quality.
  • Creates an engaging environment that aligns with Alterna's values, while encouraging and guiding employees to realize their maximum potential.
  • Coaches, mentors and develops staff through clearly defined and measurable goals, establishing expectations to ensure sales targets are met.
  • Evaluates the market for current industry trends, potential growth and uses this information to build tactical sales activities that will help achieve branch goals.
  • Translates the organization's quarterly goals and objectives into effective strategies and performance targets for their assigned team.
  • Oversees the branch operations ensuring that goals are being met and reports regularly on progress toward sales and business development plans.
  • Accountable for resolving complex problems related to member satisfaction to ensure the needs of the member, staff and credit union are met.
  • Ensures the adherence of internal controls, timely reporting and accurate internal audit processes, while maintaining balance between effective risk management and efficient, effective member/client service.
  • Promotes and communicates Alterna's vision, values and strategic objectives to employees in a way that builds understanding and commitment.
  • Establishes performance standards and evaluates employee performance to identify gaps in development or capability and implements strategies to address the gaps.
  • Through workforce alignment strategies, recruits, assesses and selects employees that meet the highest standards of competency.
  • Leads coordination of Branch SWOT analysis.
  • Interviews and selects candidates for available positions with the branch.
  • Understands and demonstrates support for Alterna's commitment to corporate social responsibility while establishing networks within the community to develop recognition of the Alterna brand.

    • Expectations / Outcomes

  • Achieve quarterly and annual sales goals within budget using key measurements of FUM, net income contribution and efficiency ratios
  • Implements business plans that result in portfolio growth and profitability for the branch.
  • Alterna's members will view the organization as exceeding their expectations in terms of service quality.
  • Satisfactory internal and external audits
  • Build strategic business relationships
  • Alterna's member will have the appropriate products that suit their needs.
  • Ensures branch employees are knowledgeable about Alterna's products and services.
  • Branch employees understand the standards by which they are being measured, are engaged and motivated to achieve results.
  • Professional and safe work environment is maintained.
  • All policies and procedures are adhered to.
  • Identify and duly note any exceptions to policy and procedures when recommending approval for credit

    • Qualifications

  • Post-secondary degree or diploma and minimum 5-7 years of relevant experience or an equivalent combination of education and experience.
  • Completion or enrolled in CSC of IFIC
  • Completion or enrolled in PFP or CFP
  • Branch compliance course recommended but nor required
  • Minimum of 3+ years credit granting experience
  • Experience conducting SWOT analysis and using data to direct branch resources in the most efficient and effective manner

    • Key Skills and Competencies

  • Achievement orientation with a proven ability to sustain results.
  • Thorough knowledge and understanding of sales disciplines and a demonstrated ability to motivate and coach a diverse team to achieve sales results.
  • Solid knowledge of credit union products, services, philosophies and principles.
  • Advanced knowledge of credit and investment products, legislation, regulations and policies.
  • Ability to exercise sound judgment and make decisions.
  • Roofmart

    Branch Manager

    1 week ago

    Roofmart Gatineau, Canada

    Fantastic Opportunity to Be Part of a Great Team · Roofmart, Canada's National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically positioned to handle all our customer need ...

  • Roofmart

    Branch Manager

    1 week ago

    Roofmart Gatineau, Canada

    Fantastic Opportunity to Be Part of a Great Team · Roofmart, Canada's National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically positioned to handle all our customer need ...

  • Roxborough Bus Lines

    Branch Manager

    1 week ago

    Roxborough Bus Lines Casselman, Canada

    _**Le français suit**_ · **ABOUT US** · **Switzer-CARTY**is the fastest growing privately held school bus company in Ontario and one of the largest school bus operators in Ontario, transporting over students each day. Recognized as a leader in the industry, Switzer-Carty is known ...

  • Axxel HR

    Branch Manager

    6 days ago

    Axxel HR Ottawa, ON, Canada $85,000

    AXXEL RH is a talent acquisition firm and we have been mandated by our client to fill the position of Manager for their Ottawa branch. POWRMATIC has been well established for over 75 years and is a recognized distributor for the heating, ventilation, air conditioning, electrical ...

  • Axxel HR

    Branch Manager

    1 week ago

    Axxel HR Ottawa, ON, Canada

    AXXEL RH is a talent acquisition firm and we have been mandated by our client to fill the position of Manager for their Ottawa branch. POWRMATIC has been well established for over 75 years and is a recognized distributor for the heating, ventilation, air conditioning, electrical ...

  • Axxel HR

    Branch Manager

    1 week ago

    Axxel HR Ottawa, Canada

    AXXEL RH is a talent acquisition firm and we have been mandated by our client to fill the position of Manager for their Ottawa branch. POWRMATIC has been well established for over 75 years and is a recognized distributor for the heating, ventilation, air conditioning, electrical ...

  • Axxel HR

    Branch Manager

    3 days ago

    Axxel HR Ottawa, Canada

    English to follow · AXXEL RH est une firme d'acquisition de talents et nous avons été mandaté par notre client pour combler le poste de pour leur succursale située à Ottawa . POWRMATIC est bien établie depuis plus de 75 ans et est un distributeur reconnu pour les industries du c ...

  • Daikin Comfort Technologies

    Manager. Branch

    3 weeks ago

    Daikin Comfort Technologies Ottawa, Canada

    Overview: · **MANAGER, BRANCH** · **The Opportunity** · **Why work with us?** · **>** Benefits are effective on day one for all full-time direct hires · **>** Training programs are available to help guide team members and develop new skills · **>** Growth Opportunities - there ar ...

  • Alterna

    Branch Manager

    2 weeks ago

    Alterna Ottawa, Canada

    **Scope of Position** · Reporting to the VP Member Experience, Eastern Ontario the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experie ...

  • Alterna

    Branch Manager

    3 weeks ago

    Alterna Ottawa, Canada

    **Scope of Position** · Reporting to the Vice President, Member Experience, the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experience ...

  • Poppa Corn Corp

    Branch Manager

    2 weeks ago

    Poppa Corn Corp Ottawa, Canada

    Looking to hire branch manager for Poppa Corn Ottawa. · **REQUIREMENTS**: · - must be bilingual · - strong knowledge of Microsoft Word, Excel and Outlook · - strong customer service skills · - financial experience · - must be able to multi task in a face paced environment · - str ...

  • Alterna

    Branch Manager

    3 weeks ago

    Alterna Ottawa, Canada

    **Scope of Position** · Reporting to the VP Member Experience, Eastern Ontario the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experie ...

  • Royal LePage Team Realty

    Branch Manager

    3 weeks ago

    Royal LePage Team Realty Ottawa, Canada

    An immediate opportunity exists for a Branch Manager, to join our Management Team. Our extraordinary training, culture, support, and dynamic office environment elevates real estate careers to a truly exceptional experience. · **SCOPE** · The role includes all facets of day-to-day ...

  • Westburne

    Branch Manager

    2 weeks ago

    Westburne Ottawa, Canada

    Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers ...

  • Axxel HR

    Branch Manager

    5 days ago

    Axxel HR Ottawa, Canada $85,000

    AXXEL RH is a talent acquisition firm and we have been mandated by our client to fill the position of Manager for their Ottawa branch. POWRMATIC has been well established for over 75 years and is a recognized distributor for the heating, ventilation, air conditioning, electrical ...

  • Brandt

    Branch Manager

    2 weeks ago

    Brandt Ottawa, Canada

    Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our Ottawa and Cardinal, ON Peterbilt Truck & Trailer location.** **Reporting to the Division Manager, the Branch Manager will be responsible for managing all daily branch activities, and must be a highly mot ...

  • Westburne

    Branch Manager

    3 weeks ago

    Westburne Ottawa, Canada

    Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers ...

  • Westburne

    Branch Manager

    1 week ago

    Westburne Ottawa, Canada

    **Westburne** is much more than electrical products. We are **Canada's** market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our c ...

  • AIM Kenny U-Pull

    Branch Manager

    3 weeks ago

    AIM Kenny U-Pull Ottawa, Canada

    Company Description · **Kenny U-Pull** takes pride in giving used vehicles a second life. Our 25 auto recycling yards across Eastern Canada and USA are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for futu ...

  • Euro Tile & Stone

    Branch Manager

    3 weeks ago

    Euro Tile & Stone Ottawa, Canada

    **Ottawa Branch Manager** · **Reports To** · **COO** · **_____________________________________________** · Euro Tile & Stone provides carefully curated collections of porcelain tile, marble and countertops sourced all over the world coupled with exceptional service, expertise and ...