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Red Deer

    Customer Service Representative - Red Deer, AB, Canada - Peavey Industries LP

    Peavey Industries LP
    Peavey Industries LP Red Deer, AB, Canada

    3 weeks ago

    Default job background
    Description
    Want to come work with one of Canada's Top 10 Corporate Cultures? Do you have retail experience and are you a customer service rock star? Customer Service Associate Job Description, Red Deer, Alberta
    Reports to Store Manager
    A Customer Service Associate is at the forefront of our customer experience. Your primary responsibility is to provide exceptional service to our customers, assisting them with inquiries, purchases, and returns.

    Additionally, you'll contribute to the overall store operations by maintaining displays, pricing products, and ensuring the store is organized and clean.

    Customer Service Deliver outstanding customer service, ensuring customer satisfaction. Aid customers with packaging purchases, carry outs and product loading, utilizing proper lifting techniques. Process customer purchases, collect payment and provide receipts, refunds, or change as per store policy. Ensure adherence to return and refund policies, obtaining management approval when necessary.
    Inventory & Operations Acquire and maintain a comprehensive understanding of store merchandise. Keep the store and checkout area clean and organized. Clerical Conduct cash drawer counts at the beginning and end of shifts, ensuring accuracy.
    Understanding of routine work procedures within an immediate work area gained by a short period of on-the-job training
    Corporate Office and Distribution Centre
    Regional Office and Distribution Centre
    No experience required
    Exemplary customer service Please no phone calls.
    #
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