Workforce Program Lead - Toronto, Canada - St Michael's hospital

Description

Workforce Program Lead (Job ID: 4657)

Working within the Nursing Innovation & Development portfolio, the primary responsibility of the Workforce Program Lead is to provide leadership and support in the ongoing development, implementation, evaluation and sustainability of the clinical extern program consistent with Unity Health's Corporate Strategic Plan and Interprofessional Strategic Plan. The role is responsible for creating innovative and positive clinical extern experiences, in an effort to recruit clinical externs into regulated healthcare roles as soon as they are eligible.

Responsibilities

The incumbent will achieve the desired results through activities in the following main areas:

• Lead the ongoing development and refinement of the Clinical Extern program and related resources, such as scope(s) of practice for both nursing and OT/PT roles within the program.
• Design, implement and evaluate Clinical Extern orientation and related education to ensure it meets the evolving needs of the program and maintains consistency across our sites
• Provide support and mentorship to Clinical Externs in nursing and OT/PT roles across our sites and programs
• Evaluate, refine and sustain strategies that support the uptake and integration of Clinical Externs across units, sites and programs and support general expansion of the program
• Develop and foster innovative clinical extern experiences to enhance the relationship and build awareness of the diverse professional opportunities at Unity Health Toronto
• Develop, implement and evaluate outcomes metrics for the Clinical Extern program in response to Ministry of Health and Long Term Care (MOH-LTC) and other funding opportunities and workforce priorities

Consultation/Collaboration

• Collaborate with the Manager, Nursing Innovation & Development and others in annual review of Clinical Extern program outcomes data in order to track extern to staff conversion rates, support Ministry of Health reporting, and inform further program development
• Mentor Clinical Externs to become familiar with their roles and responsibilities in their area of clinical practice (e.g. unit)
• Consult with clinical units, nursing and OT/PT leadership to ensure clarity about supervision requirements with Regulated Health Professionals, consistent with relevant regulatory college guidelines
• Advocate, support and contribute to corporate knowledge translation strategies to profile local Clinical Extern program or unit implementation, evaluation and sustainability activities (e.g. Newsletter, Twice a Week or Communications features, etc.)
• Consult with hiring managers/units where Clinical Extern performance or attendance is an issue and design tools and resources to support hiring managers in addressing the issue (e.g. performance appraisal tools, learning plan templates or scripts).
• Co-design recruitment and retention strategies and opportunities for Clinical Externs with HR and other relevant partners.

Education

• Plan, develop and implement orientation that meets evolving needs and is relevant and consistent across sites to the greatest extent possible.
  
• Lead the preparation and distribution of education and learning materials that supports Clinical Extern development.
  
• Support and expand Clinical Extern shadow opportunities with a focus on recruitment and conversion to staff nursing roles.
  
• Promotes Clinical Extern responsibility/accountability for their own learning and professional goals & development through coaching, mentoring and creating opportunities for clinical extern learning (e.g. skills workshops, simulations or professional development sessions)
  
• Evaluates the effectiveness of professional development activities inviting feedback from learners, unit Clinical Educators, Managers of Collaborative Practice, Professional Practice leaders, Program Directors and Patient Care Managers/Clinical Leader Manager and uses this information to plan and implement improvements to professional development opportunities for Clinical Externs at Unity Health Toronto
  
• Facilitates the creation of a learner-centered environment on the unit or in the program - supporting, role modelling, coaching and mentoring students, and supervising staff.
  
• Collaborates with Inter-professional Practice in the development and delivery of corporate Clinical Extern education (e.g., orientation, clinical best practices, workshops, etc.)
  




Quality Improvement

• Engage in scholarly activities to support knowledge translation and dissemination
  
• Represents the organization and participates in the healthcare community through research, evaluation, conference abstract submissions and presentations;
  
• Participates in research projects that contribute to nursing and/or Inter-professional practice and education pertaining to workforce programs and the Corporation
  
• Support and participates in the implementation of evidence based practice (best practice guidelines and other forms of evidence) and quality improvement initiatives on unit/in workforce programs including Corporate initiatives.
  
• Participates in site and network activity as it relates to building a quality culture and capacity for improvement;
  
• Supports local teams on enabling a culture of quality in their areas including support on how to implement quality based approaches;
  
• Provides strategic support to planning local Quality Improvement workshops, events and initiatives
  

Partnerships and Engagement

• Partner with units and programs who express interest in hiring Clinical Externs to ensure infrastructure support, and understanding of scope and supervision requirements are clear and consistent for successful integration and optimization of the role.
  
• Partner with OT/PT leadership to develop and expand the OT/PT Clinical Extern scope and program.
  
• Act as a liaison with educational partners to enhance visibility of Clinical Extern opportunities and partnerships at Unity Health Toronto.
  
• Act as a leader, role model, liaison and resource for CLMs/PCMs, Clinical Educators ¿ Nursing, Managers of Collaborative Practice and other nursing and health disciplines roles in the implementation the Clinical Extern program.
  

Qualifications

• Bachelor's Degree in Nursing required
• Completion of a Master's Degree in Nursing, Health Administration, Health Leadership or Education strongly preferred
• Must be currently registered by and in good standing with the College of Nurses of Ontario (CNO)
• Current BLS required
• Canadian Nurses Association, and/or RNAO preferred
• Minimum of 5-7 years of experience in nursing in a complex acute care setting preferred
• Previous educational experience essential
• Strong teaching and adult learning skills required;
• Demonstrated evidence of strong knowledge on regulatory standards, organizational policies/guidelines and evidence
• Demonstrated experience in working collaboratively with nurses and interprofessional teams to improve patient care and outcomes
• Strong organizational and communication skills (writing, active listening, conflict resolution, ability to inspire others, delegation, mentoring, coaching, goal setting etc.)
• Excellent problem solving and critical thinking skills
• Proven commitment to Patient and Family Centered Care
• Demonstrated commitment to the mission and values of Unity Health Toronto
  
• This position will end on March 28, 2025