- Work closely with site staff to ensure effective and efficient site operations.
- Work cooperatively with Enrollment, Academics, the Business Office, Facilities, and other departments to resolve student or site issues promptly and professionally.
- Work with site staff to coordinate needs for local events.
- Work with the IT department to gain basic knowledge to help with students' computer or network issues.
- Provide front desk coverage and customer service to students, instructors, and property management with other support staff.
- Coordinate classroom availability and scheduling, ensuring buildings and classrooms are open on time and equipment is operational and available. Ensure that classrooms are properly cleaned after all classes and events.
- Assist with exam proctoring if needed.
- Perform administrative tasks, including word processing, spreadsheet or database creation and maintenance, filing, supplies ordering, mailing, in-house distribution, composing reports and correspondence, etc.
- Enrollment in a City University degree program is required.
- Minimum of one year of office admin or customer service experience.
- Must demonstrate a high level of customer service, attention to detail, and organizational and problem-solving ability.
- Ability to perform job duties with minimal supervision, effectively prioritize work, multi-task, and adjust to changing workloads and deadlines.
- Ability to read, analyze, and interpret documents, such as safety rules, operating instructions, and procedure manuals. Ability to write routine correspondence. Ability to communicate effectively with diverse student, staff, and faculty populations.
- Proficiency with MS Office products.
- While performing the duties of this job, the employee is frequently required to stand, stoop or bend, talk, reach, use repetitive motion of hands/wrists, sit, grasp or handle, hear, feel, and walk.
- The employee will regularly use cleaning products such as disinfectant, whiteboard cleaner, etc.
- The employee is occasionally required to use repetitive motion of the feet and kneel.
- The employee must frequently lift, carry, push, or pull up to 50 pounds.
- Work is generally performed indoors in a typical office/front desk setting.
- Attendance on evenings or weekends may be required.
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Student Assistant, Site Administration - Vancouver, Canada - City University of Seattle
Description
Job Description:
All students are welcome to apply, but we prefer students at least one year away from completing their studies to avoid quick turnovers.
Job Summary:
Provides operational support for all student services, classrooms, and staffing needs during daily operation. The Student Assistant serves as the first point of contact for customer service needs at the front desk, on the phone, and in the classrooms.
Essential Duties and Responsibilities:
Requirements:
Minimum Qualifications:
Additional Information:
Physical Demands:
Working Conditions:
Salary information:
This is a part-time (19.5 hours per week) student position. This position pays a minimum wage of $18.69/hour.