anass benhallam

Dynamic and highly motivated Information Systems and Technology (IS&T) professional with 20 years of experience in the IT industry. Throughout my career, I have excelled as a Technical Lead, Cloud Engineer, Oracle Cloud Infrastructure Architect, Cloud Software Developer and Technical Support Specialist, my areas of expertise include:  

Oracle Cloud Infrastructure Architecture & Security, Oracle Integration Cloud, System Integrations, Software Development Life Cycle, Object-Oriented Programming, Database System Design, Oracle Cloud ERP and WMS, Middleware Administration, Web-based Software Development, Networking & IoT

ERP TECHNICAL LEAD | SHAW COMMUNICATIONS | CALGARY| JANUARY 2019 –JULY 2023 

Lead the design, implementation, development, support of OIC, Java, ADF, APEX integrations, VB and .NET Applications related to Cloud ERP, WMS, and On-Prem systems. 

Successfully led the design, implementation, management, support of Shaw's tenancy, and infrastructure in Oracle Cloud, encompassing network components such as Fast Connect, VPN, VCNs, Subnets, Load balancers, WAF, DNS, DRG, WAF and Local Peering. 

Created and implemented resilient OCI (Oracle Cloud Infrastructure) environments to ensure continuous operations and minimize downtime for critical ERP, WMS, and EPM applications, thus ensuring uninterrupted functionality and high scalability. 

Spearheaded a security hardening initiative, establishing robust security controls, and implementing industry best practices in OCI to ensure compliance and safeguard sensitive data. 

Led the migration from OCI Gen1 to OCI Gen2, including the transition from ICS to OIC. 

Successfully obtained Oracle Cloud Infrastructure Architect, Integration and Security certifications. 

SR ERP SYSTEMS ANALYST |SHAW COMMUNICATIONS| NOVEMBER 2013-JANUARY 2019 

Successfully implemented enhancements for custom Java Interfaces and Oracle Packages associated with the Shaw Inventory Module and ERP. 

Developed monitoring dashboards and implemented alert solutions for Oracle ERP, Hyperion, web services, and infrastructure servers. 

Developed inventory, HCM and finance Java Applications. 

Provided support and deployment services for web services and applications pertaining to Shaw's financial, asset and inventory modules. 

SR APPLICATION ANALYST |SHAW COMMUNICATIONS |CALGARY| JULY 2010-JULY 2013 

Successfully completed deployment and provided support for over 100 client/server applications, including Shaw's external websites and the Shaw Go Wi-Fi authentication module.  

Managed revision control systems SVN, Git and implemented automation for code deployment. 

Developed and maintained a range of tools, Windows applications, web services, and .NET websites to enhance troubleshooting efficiency and reduce resolution time. 

Collaborated with development teams and vendors to ensure smooth production deployment of code updates, considering infrastructure and inter-application dependency factors. 

Designed and implemented integration layers for application and server monitoring, utilizing Quest Foglight, FXV, FXM, Splunk, and custom monitoring agents developed in Java and C#. 

Conducted training sessions on variety of tools, systems and offering guidance on troubleshooting techniques. 

SR PROGRAMMER ANALYST |TRIMAC | |CALGARY| JULY 2009-JULY 2010 

Provided comprehensive 3-level technical support for TMW and TMT (Enterprise Transportation/Fleet Maintenance Software), ensuring successful resolution of issues. 

Oversaw and provided support for E-business servers and the Total Mail system, which handled the sending and receiving of messages from wireless communications vendors. 

Implemented necessary communications and EDI (Electronic Data Interchange) document setups for new EDI partners, and promptly addressed any related issues that arose. 

Supported Java interfaces responsible for data movement and analysis between HR, Financial, Accounting, TMT, and TMW groups. 

Conducted maintenance tasks and resolved bugs in TMW, interfaces, SQL stored procedures, and Crystal Reports, utilizing Power Builder, Java, XML, EDI, SQL, and Oracle Databases. 

TECHNICAL ANALYST |AUTONOMY/HP |CALGARY| OCTOBER 2002-MARCH 2009 

Provided level 3 Technical Support Services to resellers, OEM partners and large customers implementing enterprise-wide strategic solutions and applications including Advance Enterprise Search and Classification, Knowledge Management Systems, Electronic Discovery Software and Email Archiving Software. 

Promoted to Team Lead in June 2008 

Successfully managed the Email Archiving Software support team, consisting of 4 technical support professionals, overseeing incident and problem resolution processes and daily operations. 

Assisted project implementation teams in deploying and configuring Autonomy's Search and Categorization products on various operating systems platforms such as Solaris, HPUX, Linux, AIX. 

Acted as a subject matter expert for highly visible incidents involving the design and analysis of network and software system architecture and processes including client/server architecture, hardware configurations, server scripts, and software implementations within Autonomy’s software infrastructure. 

Oracle Certification 

Oracle Cloud Infrastructure Architect 2022   

Oracle Cloud Infrastructure Security 2022 

Oracle Cloud Platform Application Integration 2022 

Education and Personal Development  

Oracle Cloud Platform Application Integration  

Big IP F5 Certificate Chicago, USA  

Object-Oriented Software Engineering Certificate SAIT Calgary, AB  

Bachelor’s degree in computer science Pierre et Marie Curie University Paris, France  

Business Programming Diploma Lycée Toulouse Lautrec, Versailles France