Angelo Barreto
Customer Service / Support
Social Networks
Services offered
I am a dedicated bilingual technical support professional, fluent in both English and Spanish, with a strong background in troubleshooting, problem-solving, and providing exceptional customer service. I excel at collaborating with teams to achieve optimal results and adapt to changing demands. My skills include software and hardware diagnostics, network configuration, LMS support, and user training. I am recognized for my reliability, effective communication, and proactive approach to resolving complex issues.
Experience
I have over 10 years of experience in providing professional technical support. I am an expert in Saba Cloud, LXP, Cornerstone Galaxy Learning Management, and Airtable platforms, with a background in delivering business-to-business support to companies in Canada and the USA. I possess strong troubleshooting skills and have excellent customer support experience.
Education
Computer Systems & Information Management from the Technical Institute of Technology of Nova Scotia (NSIT)
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