Emanuele Maurogiovanni

I have a history of engaging people so that they are comfortable. I have learned a lot from my previous roles, that is why I am constantly looking for jobs where I can grow along with the Company , and that suit my qualifications. My work is important to me, so I am taking my time and being selective to make sure my next roles will be the right ones for me.
I am energetic, and a great communicator. My experience in Security Service and in Tourism and Hospitality Industry helped me to build confidence as well as my post-secondary education here in Canada. This taught me the importance of Customer Loyalty. I am punctual and can be counted upon to finish what I start. I take the time to get to know my customer and their needs. I know my strongest trait is my attention to detail and I am able to adjust my approach to meet the Employer's needs excelling at resolving conflicts quickly. I know I can bring first-rate Customer Service to the clients and support any business goals.

IGuard 360- Mississauga Ontario                                                                                           Security Guard

Osteria dei Quattro Gatti – Italy                                                                                              Waiter/Cashier

Il Ranch Restaurant – Italy
Security Service Personnel

Tourist Information Centre – Italy Back/Front Desk Clerk, Office Assistant

Ontario College Diploma in General Business-  
Cambrian College, Sudbury                                                                                                Diploma in Customer Service - Greystone College, Toronto                             Security Guard License Ontario                                                                                                     
 Smart Serve Ontario                                                                                                                               
 Food Handler Certification Ontario                                                                                                 
 Interpersonal Communication Certificate - Italy                                                                      2008
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Expert in Marketing and Tourism Management - Italy
 
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Tourism Education Italy
 
Private School Computer Training Italy
  Private lessons as freelancer – Italy                                                                                                 
Kirby Vacuum demonstrator and seller -Italy                                                                              1998-2002 
Teleservice -Italy                                                                                                                                          Call Center Outbound 
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Concorsi & Concorsi Italy                                                                                                                        Advertising