Itzel Lopez Duran

I am a highly adaptable individual who excels in various roles and can meet the demands of any situation. Through my professional experiences, I've gained valuable insights, with a strong emphasis on the importance of organization, perseverance, discipline, and trust.

I firmly believe in continuous learning and the notion that each day offers an opportunity to give our best and stay true to ourselves. 

Committed to Corporate Social Responsibility, I actively seek to contribute to a world where businesses take responsibility for their impact on society and the environment.

📚 Branch Manager and Administration at El Cuervo de Poe:
- Multitasking role: customer service, social media management, liaison with publishers and authors.
- Event organization with a focus on graphic design and planning.

📊 Assistant Coordinator of Internal Movements at Vitromatic:
- Review of internal movements between branches using Excel and Imco.
- Assessment of invoices from the SAT portal, with weekly reports.

🎥 Content Production Intern at TvUAQ:
- Involvement in pre-production, production, and post-production of audiovisual content.
- Proficient in Microsoft Office and Adobe Suite; intermediate skills in Photoshop and Premiere.

💼 Cases Analyst at NYL (New York Life):
- Monitoring cases related to PTO and FMLA.
- Experience in insurance, medical expenses, and detailed case analysis.
- Demonstrated skills in effective resolution and meticulous attention to detail.

🌐 Communication Researcher at Free Time:
- Successfully published article in CONNEIC research yearbook.
- Passionate about social research and emerging technologies.

💼 Currently holding a Co-op work permit, eager to apply my skills in a professional setting.

🌟 Open to job opportunities and collaborations.

🎓 Communications and Journalism Graduate with expertise in crafting communication campaigns and developing audiovisual content. A dedicated advocate for social causes, firmly believing in the power of communication.

Former member of the school council, contributing as an event organizer.