Paula Pereira Leite

Communicative and focused, I come from a humble upbringing and I never shied away when most challenged or under pressure.

CST Savings – Sales Technology Coordinator

Jan/2022 – Feb/2023 | Toronto, ON

• SME of Sales Operations. Reduced resolution time of support to the sales field from an average of 24-48hs to 0-1h.

• Coordinated together with Sales Manager the Planner Project for three times. Working along IT and Marketing teams for a seasonal software/product update.

• Development of training material and sessions, business communications, presentations and reports.

IceGen Corp – Sales & Marketing Internship

Aug/2021 – Oct/2021 | Markham, ON

• Creation of over 10 new Business Presentations Templates.

• Categorized existing Sales processes and documents.

ALDO Group – Customer Service Representative

Oct/2019 – Jan/2020 | Montréal, QC

• Customer support through calls, emails and chat.

• Customer experience, upsell and data base analysis.

Liber Capital – Account Manager

Apr/2018 – Nov/2018 | São Carlos, BRA                 

• Full-cycle Sales focusing on qualifying and closing contracts totaling over R$3 Millions in 6 months to the newly created Commercial team.

• Designed commercial and marketing processes of company.

• Key Account Management.

Calina Marketing Digital – Business Development Representative/Inside Sales

Sep/2017 – Mar/2018 | São Carlos, BRA

• Sales Development Representative.

• Created the Lead Generation SOP.

• Development of Email Marketing campaigns, content creator.

Diploma (ACS) in International Business Management

Greystone College, Montreal/QC | 

2019 – 2021

Bachelor in Industrial Engineering

Federal University of São Carlos, BRA | 2011 – 2018