Satnam Kaur

DUCA Credit Union 

Business Analyst Mississauga, ON

 Working closely with staff to understand business needs and provide input by collaborating with stakeholders on business objectives and solutions, defining their scope, and supporting stakeholders throughout projects . Facilitated collaborative sessions with the Scrum team to conduct Product Backlog refinement, working closely with the Product Owner to prioritize, refine, and estimate user stories. Responsible for managing and organizing the Product Backlog and User Stories on the JIRA platform, ensuring effective maintenance and grooming. Conducted Scrum review and retrospective ceremonies, actively facilitating discussions to analyze lessons learned and identify opportunities for improving team efficiency. Employed tools such as Visio, Excel, and Word to document and analyze gathered requirements, generating artifacts such as Requirement Traceability Matrix, wireframes, and activity flows. Served as a liaison between business users and the IT team, gathering and documenting comprehensive business and technical requirements, which encompassed business rules and data standards. Created UML artifacts, including Use Cases, Activity Diagrams, and Sequence Diagrams. Engaged in collaboration with the Change Management team to document and execute change requests. Participated in bi-weekly Sprint Review and Sprint Planning meetings alongside the Scrum Master. Provided support to the QA team by assisting in the documentation and execution of test cases. Participated User Acceptance Testing (UAT) sessions and product demonstrations for end-users. Analyzed data to identify root causes of problems and recommend corrective actions.

Lambton College of Applied Arts And Technology 

Post-Degree Certificate: International Business Sarnia, ON 

After successfully completing the programme, I have been prepared to perform a variety of business functions in the global marketplace, including entry-level positions take on entry-level roles in sales, risk management, marketing, business planning, compliance, and research. I have been prepared to able to support integrative trade initiatives by using your communication, networking, and teamwork skills. This programme has allowed me to become acquainted with new technologies and understand the significance of integrating them into an organization's overall mission and objectives. One of the objectives of this program May 2019 has helped me to understand how international business success is linked to strong corporate sustainability and corporate social responsibility initiatives