Tajudeen Olaitan

I am a Project Management Professional adept at steering the innovation and enhancement of SaaS products. 

Skilled in Agile and waterfall project management methodologies, data analysis and with a proven track record that showcases a talent for orchestrating intricate roadmaps, ensuring on-time delivery of user-centric features that drive business growth, while leveraging a deep understanding of design, technology, collaboration and armed with a keen eye for market insights, I am ready to propel your team's success through innovative strategies, efficient execution, and impactful contributions to your SaaS product landscape.
I bring exceptional communication, strategic thinking, strong work ethics, and multitasking abilities required to manage multiple concurrent projects while prioritizing deadlines and maintaining best practices.

ROGERS COMMUNICATIONS                                                             Feb 2022 – date

Communications and media company operating primarily in the fields of wireless communications, cable television, telephone, and Internet, with significant additional telecommunications and mass media assets.

Asst. Project Manager -Business Operations                                                       

Project & Achievement: Uplift/Spectrum Compliance Project - Deployment and Integration of BB6648 & AWS3 band across Mid-West region, successfully delivering over 95% of site integration leveraging site data analysis and forecasting.

• Analyzes various sites’ data and trends to identify growth opportunities and improve operational efficiency.
• Develop, monitor, and execute project plans for site integration projects resulting in a 10% increase in project efficiency and on-time delivery. 
• Coordinated project evaluations, identify areas for process improvement, and recommend strategic enhancements
• Manage comprehensive RAID logs, tracked risk mitigation action items and root causes while reducing project risks by 15%
• Initiates change requests and adheres to change control processes to implement modifications to applications and systems, while evaluating change impacts, risk, and readiness
• Manage project timelines, budgets, and maintain costs to remain within or under budget.
• Generate regular updates and dashboards to monitor project progress, key metrics, and assess business initiatives
• Manages project implementation planning, issue resolution, effective communication, and change management.
• Oversee pivotal project streams, including testing, pre-launch preparations, and change management initiatives, resulting in a 15% reduction in defects and a seamless transition to the new system.
• Collaborated with users to comprehensively understand and document business objectives, requirements, risks, impacts, timelines, acceptance criteria, use cases, user scenarios, functional/non-functional requirements, workflows, processes, and technical issues

ZHILL SYSTEMS (IT Services & Consulting)                                  Jan. 2017 – Feb. 2022

A B2B & B2C Consulting, Technology, Training and Talent Management firm that helps organizations actualize their goals faster, Scale and deliver Business agility serving clients across 13 countries in 4 continents.

Business Analyst

Achievement - Spearheaded UX/UI enhancements for client’s Learning Management System, boosting user satisfaction by 20% and slashing reported issues by 30% to improve the learning experience for users.

• Gathered and analyzed requirements to understand and communicate business needs, achieving a 15% reduction in project initiation time.
• Translated business requirements into functional, non-functional, technical specifications and configuration elements 
• Led a cross-functional team in analyzing user behavior and implementing impactful UX/UI enhancements for the Learning Management System, resulting in a 20% surge in user satisfaction.
• Spearheaded and coordinated collaborative efforts across teams to drive the successful execution of platform improvements, aligning stakeholder needs with technical enhancements.
• Applied deep technical skills to analyze complex business processes, utilized data analytics and user feedback to identify pain points, and recommended targeted enhancements, effectively translating insights into actionable improvements for the learning platform, resulting in 15% increase in overall process efficiency.
• Supervised the creation and implementation of comprehensive product requirements documentation, resulting in a 25% reduction in development time and a 15% increase in feature accuracy, as evidenced by user feedback and post-release evaluations.
• Demonstrated expertise in Jira ticketing and workflow system, improving task tracking accuracy, feature implementation, optimizing the development process through all lifecycle phases while reducing ambiguity by 20%.
• Acted as a key liaison between vendors, business stakeholders and technical teams, ensuring alignment of product requirements and designs, thereby minimizing rework by 15% and accelerating project delivery timelines.
• Facilitated workshops for requirements development, specifications, and clarification. Conducted feasibility studies and implemented solutions to enhance system efficiency.

Intermediate Business Analyst – Digital Transformation                                                                                                                                                                                                    

Achievement: Process Re-engineering Project: Development, deployment, and integration of an Eight Modules HRIS 

• Spearheaded the implementation of the SaaS HRIS solution with a client-centric approach, ensuring minimal disruption to ongoing operations, and providing comprehensive training and support during the integration phase, resulting in a smooth transition and a 40% decrease in system downtime.
• Led the scoping and implementation of new features and prioritized enhancements based on their anticipated impact on business operations and user experience, ensuring alignment with the product roadmap and business objectives, resulting in a 20% increase in user engagement and a 15% improvement in customer satisfaction scores.
• Collaborated closely with cross-functional teams including engineers, designers, system architects to review product requirements, designs, information security requirements of new systems/enhancements to existing applications or solutions.
• Managed the training and mentorship program for the Product management Team, fostering their professional growth and contributing to a 30% reduction in onboarding time for new team members.
• Orchestrated engineering sprints and product sprints, meeting all roadmap deadlines consistently and achieving a 98% on-time delivery rate for new feature releases.
• Developed tests and testing protocols, conducted the implementation of user acceptance testing (UAT) methodologies to gather feedback and refine features, ensuring alignment with user needs and expectations before deployment thereby facilitating prompt issue resolution, reducing the average issue resolution time by 20%.
• Orchestrated the seamless integration of the SaaS-based HRIS solution into the client's existing infrastructure, specifically integrating with Microsoft Dynamics NAV and Office 365.
• Ensured transparent communication by providing regular internal updates on product enhancements and maintaining a public-facing changelog, enhancing transparency and trust among stakeholders.
• Collaborated with the development team to provide comprehensive documentation and training materials to aid users in the seamless adoption of the integrated systems, promoting user understanding and utilization.

 Southern Alberta institute of Technology | Product Management   2022                          Centennial College | Project Management        Mar. 2021 -  May. 2022