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Vinay Poddar

Vinay Poddar

Management Customer Service Training Sales

Services provided: Sales & Marketing Management , Sales Representatives , Customer Service & Account Management , General Sales , Administrative Assistants , Counseling , Cold Callers , School and Child Counselors , Career Counseling , Distance Education Specialists , Adult Basic Education , Project Management , Customer Service Representatives , Call Centers / Telemarketing , Admin - Project Managers , Administrative & Secretarial

Education / Training

Halifax, Halifax Regional Municipality
$15 / hour
Approximate rate

Social

About Vinay Poddar:

• 12+years of experience in customer service, P&L, revenue generation, sales and marketing, operations, customer relationship management and accounts management with institutions, corporates and channels, establish relationship by liaising with range of stakeholders.
• Trained, motivated executives’ and administrated business development, toll free, email, chat, BPO, KPO, corporate, MIS, EMS, online support, technical support, product delivery, admissions, enrolments and activation department team to make sure query addressed to reach customer satisfaction not less than 95%. I have excellent communication and listening skills.
• Understand market strategies and monitor competitor activities to enhance products and services qualities to generate prospect and to accomplish consumer requirements to increase revenue along with the team;

Experience

12+years of experience in customer service, P&L, revenue generation, sales and marketing, operations, customer relationship management and accounts management with institutions, corporates and channels, establish relationship by liaising with range of stakeholders.

Education

Master of Business Administration
Karnataka State Open University • Mysuru, India
Dual Specialization: Marketing & Project Management
Bachelors of Business Administration in Information Technology
Symbiosis International University • Pune, India
Dual Specialization: Marketing and Information Technology
 Cold calling and team leading
 Assessment & analysis, analyst
 Lead generation & qualification
 Organizational development
 Sales team & front desk supervisor
 Regional or territory management
 Corporate training and planning
 Skill development & career guidance  Key account management
 Retail, B2C, B2B and global sales
 Creative leadership & direction
 Office management and administrator  Business analysis and budgeting
 Soft skills and customer support
 Team player and corporate Trainer
issued Jul’23 issued Jul’23 issued Jul’23 issued Jul’23 issued Oct’22 issued Oct’20 issued Oct’20
issued Aug’20 issued Aug’20 issued May’20
Dec 2022 – Jun 2023 Jul 2019 – Dec 2022
May 2017 - Jun 2019 Jul 2016 - May 2017 Dec 2015 - Jul 2016 Jul 2010 - Dec 2015
Dec 2013 - Dec 2015 Jun 2007 - Jun 2010
 

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