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Hotel - Sales & Catering Coordinator Winnipeg, MB - Kaizen Lab Inc.
Description
At Sparrow Hotels, our core purpose is to
create an environment for people and communities to flourish. We strive to be
responsible to our guests, clients and staff through social responsibility,
community investment, sustainability, design, and innovation.
Our roots in the Winnipeg community run deep
with more than 80 years in the hospitality industry, growing alongside a city
profoundly shaped by culture and hospitality. It is from this history that we
draw inspiration to extend the most genuine and unique dining, spa and hotel
experiences.
We are excited to be recruiting for a
Sales & Catering Coordinator at the Norwood Hotel.
This position will work a flexible schedule that may
include some weekend shifts to ensure the optimal coverage for guests and their
direct needs.
The
Norwood has always been an innovative leader in the hotel industry. The Norwood
Hotel has an interesting and diverse history dating back to the latter part of
the 1800's. The earliest records available indicate a photograph of the hotel
in 1895. In 1937, the Hotel came under the ownership of the late Merle Sparrow
and has been operated by the Sparrow family ever since. This longevity in
ownership makes the Norwood the oldest operated family hotel in Manitoba and
one, if not the oldest in all of Western Canada.
POSITION SUMMARY:
· This position is responsible
for assisting the Sales & Catering Department with all aspects of sales and
client services.
ESSENTIAL
DUTIES AND RESPONSIBILITIES:
· Outside Sales & Cold
Calling are a top priority of this position
· Generating RFP's, proposals
and contracts
· Managing and making changes to
the templates for proposals and contracts
· General administration duties
such as making calls, scheduling meetings, etc.
· Updating menu items and codes
in the property management system (POS)
· Making updates to packages
· Preparing Banquet Event Orders
for clients and internal use (BEO's) and attending weekly Event Meetings
· Creating / Printing signage,
labels, and menus
· Create effective space plan
layouts for event set ups
· Assists in periodic menu
pricing reviews with management.
· Assists the sales department
with customer database and intelligence
· Acts as a public relations
liaison with clients
· Conduct site tours with
clients
· Assists with hotel social
events
· Develops strong customer
relationships through frequent communication and the use of professional,
courteous, and ethical interpersonal interaction
· Proficient with relevant hotel
computer systems/ software, e-mail, copier and relevant computer programs
· Other duties as assigned.
EDUCATION and/or EXPERIENCE:
· Completion of High School
education and at least 1 year of related experience; or equivalent combination
of education and experience. Hotel
management and Sales courses are considered an asset.
WHAT YOU
BRING TO THE TABLE:
· Strong interpersonal,
communication and time management skills are required.
· Excellent computer skills,
including Word and Excel
· Positive, Outgoing,
Hardworking and Enthusiastic personality
· Ability to effectively
communicate with team members.
· The ability to stay focused in
a high volume, fast paced industry and ensure accuracy and procedures are
followed.
· Excellent organizational
skills and ability/Able to exhibit a high level of confidentiality/Must be able
to identify and resolve problems in a timely manner.