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    Client Services Manager - Vancouver, BC, Canada - Vi Fineday Shelter

    Vi Fineday Shelter
    Vi Fineday Shelter Vancouver, BC, Canada

    2 weeks ago

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    Description
    Upgrade your skills in Fundraising, Marketing, Leadership, and more.
    part time

    • $40.Vi Fineday is a unique family shelter which supports up to four families at a time. Services that are provided to families include support with finding permanent housing, 24-hour on-site staff, meals, referrals to community resources and access to tools including internet, phone and transit.

    The Employee Engagement Manager provides leadership and support to build a productive and supportive work environment for all levels within the organization (union/exempt) in the day-to-day operations of labour & employee relations, recruitment, training and development and HR administration.

    Manage and directly supervise 8 full time unionized staff.
    Oversee the hiring, onboarding/training, performance management & development of all employees.

    Provide input and advice to the Executive Director on HR /LR policies, procedures & personnel matters, HR programming and strategic direction.

    Develop HR policies, programs and procedures that are creative and innovative but also meet collective agreement requirements.
    Recommend solutions that align with parameters of collective agreements, human resource policies and all other legislative requirements.
    Oversee the coaching of employees and provide ongoing workplace support.
    Manage learning and development plans for staff.
    Attend and participate in relevant management, staff and committee meetings, and training.
    Post-Secondary Education (degree or diploma) in Human Resources or Industrial Relation, or equivalent work experience
    Experience in managing staff.
    Experience in a community based not-for-profit organization is an asset.
    Experience working in front line social delivery is preferred.
    Ability to lead, manage and develop staff.

    Effective communication skills, both verbal and written, including strong computer literacy in Microsoft 365 (Word, Excel, Sharepoint, Outlook, etc.) Excellent understanding and experience in creating and maintaining boundaries and supporting staff in doing the same.

    Demonstrated ability to build a strong team environment with an inclusive, collaborative and supportive management approach.

    In-depth working knowledge of HR programs and services, applicable legislation and policies (Labour Relations Act, Employment Standards Act, Occupational Health & Safety and Human Rights Code) and HRIS.

    Understanding of payroll processing requirements and how they interface with HR.

    Flexibility required for schedule and hours, must be flexible in responding to emergencies, including after hours, via phone or in person.

    Willing to attain Food Safe
    We encourage, though don't require, folks of these identities to indicate this on their cover letter
    Any links posted within the job will take you to their external site where the same disclaimer applies.
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