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    Operational Specialist - Toronto, Canada - Delpath

    Delpath
    Delpath Toronto, Canada

    4 weeks ago

    Default job background
    Technology / Internet
    Description

    Location Address: Downtown Toronto (hybrid 3 days a week in office, Tues-Thurs)

    Contract Duration: 6 Months

    Extension: Potentially

    FTE: Potentially

    Schedule Hours: 9am-5pm, Monday-Friday

    Typical Day in the Role:


    • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.


    • Support the Associate Director, Off-Boarding & Client Lifecycle Management to drive successful execution and completion of client off boards in a controlled and timely manner across GBM Canada


    • Engage business and develop business partnerships to gain buy in to strategic off boarding


    • Deepen key strategic client relationships and to leverage broader Bank relationships, systems and knowledge.


    • Support the development of a robust client off boarding operating model in order to timely exitrisky or nonstrategic clients which have been approved by the business.


    • Provide accurate and complete management information on status, risks and issues with the process and escalate any control weakness.


    • Supporting the relevant remediation initiatives as assigned, including planning, tracking, execution, as well as developing robust process, relevant training materials and procedures documents.


    • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.


    • Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.


    • Champions a high-performance environment and contributes to an inclusive work environment.

    Must Have Skills:


    • 2-4 years experience in an Operations capacity within a Financial Institution


    • 2-4 years experience with global banking and capital markets business in a client facing capacity


    • Knowledgeable about end-to-end workflows among the Front, Middle, and Back Offices


    • Proficient Excel and PowerPoint skills with experience in developing executive level presentations

    Nice to Have Skills


    • Prior client Off-Boarding & Client Lifecycle Management experience is an asset

    Education:


    • University degree in business, finance, Law or other relevant field; PMP, CAMs designation or

    experience is asset.

    Best vs Average: The ideal candidate would be eager to learn and ready to jump into a new project with enthusiasm. The hiring team advised a good attitude and well rounded personality would be an ideal fit with the team. They are willing to teach and grow the contractors experience but a prior knowledge of Client Off-Boarding would be much appreciated.

    Candidate Review & Selection


    • Structure and Format: 1 panel video interview Panel Interview.

    This interview would have a mix of behavioral and knowledge based questions based on the descriptions subject matter (Capital Markets, Stakeholder Management). A 2nd interview may be required if the 1st round goes well for multiple candidates.

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