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    Telephone Claims Representative Trainee, I, II or Sr - Ontario, Canada - National General

    National General
    National General Ontario, Canada

    1 day ago

    Default job background
    Full time
    Description

    Job Summary:

    The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

    Key Responsibilities:

    • Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
    • Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
    • Partners to determine subrogation or fraud potential and how to handle
    • Applies a basic understanding of systems and technology used within the company
    • Identifies customer needs and works to meet those needs using appropriate customer service skills
    • Begins recognizing and identifying body parts of a vehicle and other potential property damage

    Supervisory Responsibilities:

    This job does not have supervisory duties

    Preferred Qualifications:

    Education and Experience

    • Bachelor's degree preferred or equivalent experience
    • 0-2 years of related experience

    Certificates, Licenses, Registrations

    • Ability to obtain and maintain adjuster licenses as required

    Functional Skills

    • Customer service orientation
    • Effective verbal and written communication skills
    • Time management skills from a global case management and pending perspective (vs. transactional)
    • Problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources
    • Proficient in Word and Outlook

    National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base amount offered for the role is $43,500--$70,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.

    National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.



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