Jobs
>
Kitchener

    Manager, Operational Risk - Waterloo, Canada - Sun Life

    Sun Life
    Sun Life Waterloo, Canada

    3 weeks ago

    Default job background
    Temps plein
    Description

    Description

    de poste:

    PLEASE NOTE: This is a Hybrid environment contract role ending in December 2025.

    The Risk Management Centre of Excellence (Risk CoE) is a strategic first line of defence business partner supporting Sun Life Canada Leadership in meeting our Client for Life goals by providing comprehensive understanding of operational risk and supporting the design of effective solutions to manage risk within the business.

    We partner with Canadian leadership, first line of defence Business Unit Risk Officers, and second line of defence Risk and Compliance stakeholders to assess operational risks, enhance control frameworks, educate business on risk management, provide oversight on risk policy requirements, and ultimately enable the business to evolve while maintaining risk within appetite.

    The scope of the team is broad, as our internal clients include all business areas of Client Experience Office, Group Retirement Services, Investment Solutions, Retail Advice & Solutions, and Sun Life Health.

    As Manager, Operational Risk, you will provide oversight of SL Canada's Third Party Risk Program throughout all phases of the relationship lifecycle (Engage, Manage, Terminate) and be a key point of contact for Relationship Managers, Canadian leaders, and second line of defence stakeholders to identify, assess and manage operational risks within the program.

    Main Accountabilities:

  • Sustain the design and implementation of new Canada-wide Third Party Risk program, practices, and processes across all Canada Business Units.
  • Support, coordinate, and review Third Party questionnaires issued from ServiceNow ensuring all due diligence is completed in a timely manner and proportionate to the associated risks.
  • Train and provide guidance to key stakeholders (Relationship Managers, Risk CoE team members, Business Unit SMEs, etc.) on Third Party Risk Policy requirements for all phases of the lifecycle.
  • Monitor and report Business Unit compliance to the Third Party Risk Policy leveraging Ariba, ServiceNow, and Excel.
  • Guide Relationship Managers throughout transition period with new Policy requirements, ensuring all key milestones are achieved by end 2025.
  • Assess risk and control effectiveness across key operational risks impacting Third Party relationships, identify and prioritize opportunities to improve risk management processes and capabilities.
  • Provide risk consulting expertise and support risk reviews for key business projects, digital initiatives and process changes.
  • Provide insightful and valuable operational risk analysis and reporting to the risk leadership team and the business.
  • Maintain strong working relationships with all business partners.
  • Support reviews conducted by Internal Audit and Compliance as well as external auditors and regulators.
  • Lead and support indirect report(s) by providing direction, setting clear expectations, coaching, recognition, and holding individuals accountable for results.

    • Competencies:

  • Ability to design complex, flexible and sustainable processes that meet key strategic objectives.
  • Strong problem-solving skills, ability to breakdown complex issues into viable paths forward.
  • Experience in program or project management and working with cross-functional teams.
  • Knowledge of risk management techniques including risk assessment, risk monitoring, control design and control effectiveness assessment.
  • Strong leadership and influencing capabilities, ability to effectively foster and manage relationships across the organization to deliver against objectives.
  • Confident verbal and written communication skills, experience presenting sensitive matters to senior management.
  • Ability to distill complex requirements without oversimplifying or missing critical components.
  • Proactive and highly motivated individual who will take initiative and is able to manage unstructured activities.
  • Proven people leader with experience coaching within a consulting function.

    • Assets:

  • Minimum 5 years of experience in Canadian financial services industry in a risk management or related function.
  • Background in 1st line of defense risk management with Canadian Business Units.
  • Familiarity with Third Party Risk (OSFI B-10) and Operational Resiliency requirements (OSFI E-21).
  • Certification in risk management and/or process improvement.
  • Familiarity with the regulatory environment of Canadian Financial Institutions.
  • Process/control design and analysis skills.
  • Data analysis and presentation capability.

    • #LI-Hybrid

    L'échelle du salaire de base est pour l'emplacement principal du poste affiché. Elle peut varier selon l'emplacement du candidat sélectionné et d'autres facteurs. En plus du salaire de base, les employés admissibles de la Financière Sun Life participent à différents programmes de rémunération incitative, dont le montant octroyé est discrétionnaire et dépend du rendement de l'employé et de la compagnie. Certains postes de vente participent à des programmes de rémunération incitative basés sur les résultats de vente individuels ou de groupe.

    Depuis toujours, la diversité et l'intégration sont au cœur des valeurs de la Financière Sun Life. Nous croyons qu'un effectif diversifié ayant des points de vue variés et des idées créatives est avantageux pour nos clients, pour les collectivités où nous exerçons nos activités, ainsi que pour nous tous, en tant que collègues. Nous accueillons avec enthousiasme les candidatures de personnes compétentes provenant de tous les horizons.

    Les personnes handicapées ayant besoin de mesures d'adaptation pour présenter leur candidature et celles qui doivent consulter les offres d'emploi sur un support de substitution peuvent envoyer leur demande par courriel à l'adresse ''.

    À la Sun Life, nous voulons créer un environnement de travail flexible où nos employés sont outillés pour donner le meilleur d'eux-mêmes. Nous offrons plusieurs options de travail flexibles selon les exigences du poste et les besoins individuels. N'hésitez pas à en discuter pendant le processus de sélection.

    Nous remercions tous les candidats de l'intérêt manifesté pour ce poste. Nous ne communiquerons qu'avec les personnes qui auront été retenues pour passer une entrevue.

    Échelle salariale:

    76,000/ ,000/125 000

    Catégorie d'emploi :

    Gestion des risques

    Fin de l'affichage :

    24/05/2024
  • Sun Life

    Manager, Operational Risk

    2 weeks ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Sun Life

    Manager, Operational Risk

    2 weeks ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Sun Life

    Manager, Operational Risk

    3 weeks ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Sun Life

    Consultant, Operational Risk

    1 week ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Gore Mutual Insurance

    Manager, Operational Risk

    2 weeks ago

    Gore Mutual Insurance Cambridge, Canada

    **We are on a new path called NEXT HORIZON** · The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology. In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally l ...

  • Company 1 - The Manufacturers Life Insurance Company

    Manager, Operational Risk

    1 week ago

    Company 1 - The Manufacturers Life Insurance Company Waterloo, Canada Full time

    Description · The Manager, Operational Risk Management of Global Wealth and Asset Management Canada, will be responsible for assisting the Operational Risk Officer of Global Wealth and Asset Management with their mandate to design, implement and execute an effective risk governa ...

  • Sun Life

    Manager, Operational Risk

    1 week ago

    Sun Life Waterloo, Canada Full time

    Job Description · : The Risk Management Centre of Excellence (Risk CoE) is a strategic first line of defence business partner supporting Sun Life Canada Leadership in meeting our Client for Life goals by providing comprehensive understanding of operational risk and supporting t ...

  • Sun Life

    Manager, Operational Risk

    3 weeks ago

    Sun Life Waterloo, Canada Temps plein

    Description · de poste: The Risk Management Centre of Excellence (Risk CoE) is a strategic first line of defence business partner supporting Sun Life Canada Leadership in meeting our Client for Life goals by providing comprehensive understanding of operational risk and support ...

  • Sun Life

    Manager, Operational Risk

    2 weeks ago

    Sun Life Waterloo, Canada Full time

    Job Description · : PLEASE NOTE: This is a Hybrid environment contract role ending in December 2025. · The Risk Management Centre of Excellence (Risk CoE) is a strategic first line of defence business partner supporting Sun Life Canada Leadership in meeting our Client for Life ...

  • Manulife

    Director, IT Controls Assurance

    2 weeks ago

    Manulife Waterloo, Canada

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out ...

  • Sun Life

    Avp, Fraud Risk Oversight

    3 weeks ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Sun Life

    Manager, Risk Program Development

    3 weeks ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Manulife

    Manager, Operations Control

    3 weeks ago

    Manulife Waterloo, Canada

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out ...

  • Sun Life

    Director of Information Technology Risk

    3 weeks ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Manulife

    Chief Risk Officer, Group Benefits Insurance

    2 weeks ago

    Manulife Waterloo, Canada

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out ...

  • opentext

    Workplace Security Manager

    1 week ago

    opentext Waterloo, Canada

    **OPENTEXT - THE INFORMATION COMPANY** · As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. · **THE OPPORT ...

  • Sun Life

    Specialist, Travel Risk

    2 weeks ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Open Text Corporation

    Workplace Security Manager

    1 week ago

    Open Text Corporation Waterloo, Canada

    **Workplace Security Manager**: · - Req id: Waterloo, ON, CA Richmond Hill, ON, CA**OPENTEXT - THE INFORMATION COMPANY** · As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a wi ...

  • Sun Life

    Director, Data Governance Risk

    1 week ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Wilfrid Laurier University

    Director, Safety, Health, Environment, and Risk

    3 weeks ago

    Wilfrid Laurier University Waterloo, Canada

    **Date**:Apr 9, 2024 · **Location**: Waterloo, CA · **Company**:Wilfrid Laurier University · **Department**: Human Resources · **Job Type**: Continuing · **Full-time/Part-time**: Full Time (>=1249 hrs/year) · **Campus**: Waterloo · **Reports to**:Chief HR & Equity Officer · **Emp ...