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    Sr. Product Manager - Vancouver, Canada - Highspot

    Highspot
    Highspot Vancouver, Canada

    5 days ago

    Default job background
    Full time
    Description

    What You'll Do

  • You will work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements, then manage the backlog through the product development process from discovery to general availability.
  • You will become an expert on our software, customer, and market, as well as be able to identify, prioritize, and execute on both tactical and strategic projects.
  • You work well cross-functionally with other teams such as executives, product marketing, and customer success, and make sure their objectives are met, opinions are considered, and plans communicated.
  • You will collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
  • You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.
  • You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition.

    • Your Background

  • This is a senior-level position. You have been building software products for some time and have 5+ years of experience shipping products as a PM in an agile / scrum / kanban environment.
  • You have experience working on complex user scenarios, with multiple personas interacting through the tool.
  • You have experience understanding intricate systems and partnering with Design to deliver simple, yet powerful, user experiences.
  • You are incredibly detail-oriented and enjoy polishing the experience of your customers.
  • You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there.
  • You have experience defining a strategic roadmap, leveraging multiple inputs such as user research, customer data and company initiatives.
  • You can communicate and articulate the strategy and roadmap to execs, team members and customers.
  • You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products.
  • This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs.
  • You can comfortably handle many concurrent projects and to-do's, and instinctively re-prioritize often without needing guidance. Highspot is in the growth/scale stage and you will be comfortable with the level of ambiguity and workload that entails.
  • You are a strong communicator and can lead teams through difficult decisions.
  • You have strong data skills in quantitative analytics and qualitative user research.
  • You can roll up your sleeves and pick up work outside of your role definition when you need to.

    • Skills

  • You have experience building products for adult learning, online training, ongoing coaching, or continuing education.
  • You have experience managing products for sales, marketing, or other customer-facing teams.
  • You have experience in consumer or B2B SaaS and understand the mechanics and economics of a SaaS business.
  • You have a technical degree or equivalent work experience.
    • Highspot also offers the following employee benefits for this position:-Comprehensive medical, dental, vision, disability, and life benefits-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting-Flexible PTO-Generous Holiday Schedule + 5 Days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-Flexible work schedules-Professional development opportunities through LinkedIn Learning-Access to Coaches and Therapists through Modern Health-2 Volunteer days per year#LI-LM5
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