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    Solutions Architect - Toronto, Canada - Air Tek Inc

    Air Tek Inc
    Air Tek Inc Toronto, Canada

    5 days ago

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    Description

    Air-tek is a Canadian-based software company focused on modernizing the airline industry and dealing with its most essential and valuable issues.

    Our diverse team is helping to automate the most critical operations processes within airlines to ensure that millions of passengers seamlessly arrive at their destination, even in the event of flight disruptions.

    Our software has been in production for over seven years. It is deployed at some of the largest and fastest-growing airlines worldwide, giving them some of the most significant increases in efficiencies and customer satisfaction they have seen in years. Some airlines are saving over $100 million annually from one of our products.

    Although our global customers know us, we intentionally operate in stealth mode during this growth phase. But it is no secret that our team shares a collective passion for solving complex problems, a drive to innovate, and a desire to create the passenger-centric travel industry.

    With offices in Toronto and Montreal, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development. We love what we do, and we support the team around us.

    What you will do

    • Act as solution designer and technical lead for client implementations working closely with our services teams and with airline staff.
    • Define technical details of plans to build, integrate, and implement our software.
    • Define, design, and review development of all technical workstreams, including: ensuring alignment to enterprise architecture, planning and overseeing the successful deployment of infrastructure, planning all integration points, as well as coordinating data management and software deployment as required.
    • Design and document integration data architecture for each customer environment, including all inbound and outbound data flows, and testing activities that should occur in each environment.
    • Discuss integration architecture options with clients' technical teams, advising them on potential approaches given their existing systems and architecture constraints.
    • Create, compile, modify, and maintain technical documentation for the initial customer implementation and ongoing customer upgrades.
    • Ensure appropriate cloud services and resources are provisioned based on clients' needs and our assessment.
    • Build a thorough understanding of our clients, the airline industry, clients' challenges and common workflows.
    • Provide client-specific technical specifications to internal teams, including Product Management and Development as appropriate.
    • Work with our Delivery Managers on project schedules and scope.
    • Work directly with Infrastructure, Product, and Engineering teams to continuously improve implementation framework.
    • Assist leadership and teams to understand and deploy software solutions with clients, through technical briefings and on-site client meetings, with a heavy emphasis on meeting our high standard of responsiveness, support, and expertise.
    • Assess data and security requirements and build necessary features into solution architecture.
    • Identify trends and patterns during onboarding and post-go-live state, suggesting improvements in our framework.

    About You

    • At least 5 – 8 years managing complex enterprise technology implementation projects, in solution architect, IT architect, or other relevant roles.
    • Strong understanding of enterprise software architecture, including cloud services, networking, APIs, security, software release cycles, and other related topics.
    • Ability to understand, and communicate technical and business requirements, including understanding the respective importance and impact of successfully implementing and achieving client-specific business requirements/models.
    • Expertise and experience in implementing multi-tenant and public/private cloud-based SaaS solutions.
    • Expertise and experience in implementing on-site (customer-hosted) applications.
    • Extensive leadership experience in implementing systems migration and integration to disparate platforms including data migration.
    • Experience working in a team-oriented, collaborative environment. Excellent interpersonal, written, and oral communication skills.
    • Experience with performance and scalability testing of enterprise distributed applications.
    • Strong analytical skills, customer-centric skills, with a proven track record of rapidly learning a complex and multifaceted platform, as well as a new industry.
    • Experience with industry-leading transactional messaging and event streaming platforms (e.g., IBM WebSphere MQ, Tibco, Azure Service Bus, Apache Kafka, Azure Event Hub).
    • Experience with design and implementation of secure network connectivity (e.g., via VPN, MPLS, etc.).
    • Must be interested in hands-on problem solving.
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