Jobs
>
Toronto

    Manager Research Quality Patient Engagement - Toronto, Canada - St Michael's hospital

    St Michael's hospital
    St Michael's hospital Toronto, Canada

    1 week ago

    Default job background
    Full time
    Description

    Manager Research Quality Patient Engagement & Registries (Job ID: 4294)

    The Applied Health Research Centre (AHRC) is an Academic Research Organization (ARO) within Unity Health Toronto, a network of three hospitals based in Toronto, with expertise in clinical study design, study coordination, and biostatistics. The AHRC has experience managing more than 200 multi-centre, national and international clinical trials, observational studies, and qualitative studies. It employs industry-leading web-based secure database technology, which incorporates advanced data validation and reporting tools. The AHRC has grown to be one of the largest AROs in Canada, and partners with diverse groups including the Toronto Academic Health Science Network (TAHSN), the Mayo Clinic, and Ontario SPOR Support Unit (OSSU).

    The Manager, Research Quality, Patient Engagement & Registries (QPR), is a member of the AHRC Management Team, whose primary accountabilities are:

    • Management of research activities occurring in the unit and providing clinical research expertise to clinicians and staff conducting large-scale registry studies, qualitative research, patient engagement and ensuring research quality processes.
    • Services include: multi-site project management, site training and oversight, protocol development and writing, research ethics submissions, methodological consultation, database build, data management, data analysis, qualitative research methodologies and project oversight, clinical trial monitoring and audits, patient and community engagement in research, knowledge translation.
    • Development, implementation, and maintenance of standard operating procedures (SOPs), processes, and guidelines in line with Health Canada (and other regulations, as needed), ICH/GCP, and/or hospital requirements as related to research quality and processes.
    • Oversight and performance of quality research audits both internal and external to the AHRC.
    • Oversight and assurance of appropriate staff training.

    This position requires the ability to have a deep understanding of clinical research in general, research processes, and local and national regulatory requirements, and the ability to adapt industry and commercial best practices to an academic environment that is congruent with the AHRC's mission and values. The incumbent must be flexible to work beyond the job description at times as work demands.

    DUTIES & RESPONSIBILITIES:

    Managerial:

    • Conduct routine review of existing systems and processes within the AHRC and its clinical research activities
    • Review internal and external documentation to ensure completeness, consistency, and adherence to quality controls and institutional standards
    • Lead and coordinate training of staff on policies, procedures and standards, in collaboration with the AHRC Leaders, related to research quality and research process
    • Responsible for recruiting, hiring, developing, mentoring, training, supervising and evaluating all direct reports, research staff, and students
    • Contribute to establishing and maintaining relationships with research network partner sites
    • Providing methodological and operational input to study protocols and grant applications that will be managed by the AHRC
    • Risk management activities for the AHRC including proactive risk identification and management to minimize exposure to risk, in collaboration with the AHRC Leaders
    • Involved in the review of all confidentiality statements, legal disclosures, and legal documents
    • Ensure that the AHRC's quality and process 'systems' are keeping pace with regulatory requirements
    • Ensures financial and planning processes are appropriately linked to projects, service delivery and other visible department outputs which provide value to clients, while identifying opportunities for cost savings and revenue generation
    • Contributes to RFP responses, professional publications, presentations, and posters

    Administrative:

    • Overall responsibility for all project timelines and budgets; overall responsibility for strategic project planning and risk management of all research unit activities
    • Associated scheduling functions such that staffing is maintained at efficient and optimal levels (including daily, vacation, and sick time coverage)
    • Approving expenditures, within signing authority limits
    • Conducts administrative and technical research for studies that are or will be managed by the AHRC

    QUALIFICATIONS:

    • At least a Master's degree in a health-related discipline
    • Recognized certifications (e.g. CCRP or PMP) are an asset
    • 5 years of clinical research experience (including monitoring and quality processes) with increasing responsibility
    • Experience managing large registry studies and qualitative studies
    • Experience managing research teams, including staff that conduct internal and external monitoring
    • Strong understanding of ICH/GCP guidelines, and the Canadian and US regulatory environments
    • Knowledge of privacy legislation (such as PIPEDA, PHIPA, US HIPAA) as it relates to the conduct of clinical research
    • Ability to understand and interpret complex clinical study protocols
    • Detail-oriented and highly meticulous, even when faced with competing priorities in a fast-paced work environment
    • Ability to identify challenges, manage expectations, and take the initiative to identify solutions
    • Demonstrated leadership with the ability to work collaboratively in a team environment
    • Strong interpersonal capabilities to build and maintain networks, and to communicate effectively with diverse people in different settings
    • Excellent communication skills, both written and verbal
    • Willingness and ability to travel within and outside of Canada
    • The ability to direct the work and foster the learning and development of others
  • WELL Health Technologies Corp

    Product Manager, Patient Engagement

    3 days ago

    WELL Health Technologies Corp Toronto, Canada

    **Entity**: OceanMD · **Position**: Product Manager, Patient Engagement · **Type**: Full Time / Permanent · **Location**: Toronto, ON · **About OceanMD**: OceanMD (Formerly Cognisant MD) is Canada's leading provider of integrated solutions designed to connect patients, providers, ...

  • SickKids

    Patient & Family Engagement Coordinator

    1 week ago

    SickKids Toronto, Canada

    **About SickKids**: · Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of c ...

  • University Health Network

    Patient Engagement in Research, Manager

    1 week ago

    University Health Network Toronto, Canada

    Full-time · - Department: Research · **Company Description**: · The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institut ...

  • University Health Network

    Patient Engagement Coordinator, Virtual Care and

    1 week ago

    University Health Network Toronto, Canada

    **PATIENT ENGAGEMENT COORDINATOR, VIRTUAL CARE AND myUHN** · **Job Posting #: 923023** · **Site: Toronto General Hospital** · **Department: Virtual Care** · **Reports to: Senior Manager, Virtual Care and myUHN** · **Hours: 37.5 hours per week** · **Salary: $ $37.10 per hour** · * ...

  • Canadian Institute for Health Information

    Program Specialist, Patient Engagement Office

    6 days ago

    Canadian Institute for Health Information Toronto, Canada

    **Category** · - Data Analysis · **City** · - Toronto, Ottawa, Ontario, Canada · - Program Specialist, Patient Engagement Office · - Who we are · - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in t ...

  • Ferring Pharmaceuticals, Inc.

    Patient Engagement Manager

    4 days ago

    Ferring Pharmaceuticals, Inc. North York, Canada

    Job Description: · Your day at Ferring · Areas of accountability include: · - Lead, with cross-functional input, the RFP process to select optimal PSP partner(s) that will provide a value solution aligned with program objectives and offer an optimal experience and outcomes.- Lead ...

  • University Health Network

    Patient Engagement in Research, Manager

    1 week ago

    University Health Network Toronto, Canada Full time

    Company Description · The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education ...

  • University Health Network

    Patient Engagement in Research, Manager

    5 days ago

    University Health Network Toronto, Canada TEMPORARY

    Company Description · The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. ...

  • BI Canada Ltd

    Medical Science Liaison, Oncology

    3 days ago

    BI Canada Ltd Toronto, Canada

    **The Position**: · Drives scientific dialogue and consensus, establishes awareness and educates about the diseases and assets by developing and maintaining peer-to-peer scientific relationships · Ensures external stakeholders have the necessary knowledge to identify the right pa ...

  • SickKids

    Director, Patient and Family Experience

    4 days ago

    SickKids Toronto, Canada

    **About SickKids**: · Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of c ...

  • St. Michael's Hospital

    Experience & Engagement Specialist

    4 days ago

    St. Michael's Hospital Toronto, Canada

    **Position Profile**: · The Care Experience department supports the organization's commitment to providing the best care experiences for our patients and families and promoting care and service that reflects the organization's Mission and Values. This is accomplished through cons ...

  • Inforoute Sante du Canada Inc

    Spécialiste Principal(E), Engagement Des

    5 days ago

    Inforoute Sante du Canada Inc Toronto, Canada

    **Aperçu** · Chez Inforoute Santé du Canada (Inforoute), nous croyons qu'un réseau de la santé plus connecté et plus collaboratif est un réseau en meilleure santé, et nous travaillons avec les gouvernements, les organisations de la santé, les cliniciens et les patients afin de re ...

  • Canada Health Infoway

    Spécialiste Principal(E), Engagement Des

    5 days ago

    Canada Health Infoway Toronto, Canada

    **En bref**: · **Date d'affichage**: 13 mars 2024 · **Titre du poste**: Spécialiste principal(e), Engagement des partenaires · **Service**: Affaires publiques, Bureau du chef de la direction · **Supérieur immédiat**: Gestionnaire, Affaires publiques et Opérations · **Lieu**: Toro ...

  • Ocean by CognisantMD

    Product Manager

    1 week ago

    Ocean by CognisantMD Toronto, Canada

    **Join us as we change healthcare for the better.** · Ocean by CognisantMD is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthca ...

  • BI Canada Ltd

    Medical Science Liaison

    6 days ago

    BI Canada Ltd Toronto, Canada

    **The Position**: · Drives scientific dialogue and consensus, establishes awareness and educates about the diseases and assets by developing and maintaining peer-to-peer scientific relationships. · Ensures external stakeholders have the necessary knowledge to identify the right p ...

  • University Health Network

    Research Associate I

    1 week ago

    University Health Network Toronto, Canada Full time

    **JOB TITLE - Research Associate I** · **Job Posting #: 925917** · **Union**:Non-Union** · **Site**:KITE - Toronto Rehabilitation Institute (UC as the site for work with travel across sites)** · **Department**: Research · **Reports to**:Manager, Patient Engagement in Research · * ...

  • OceanMD

    Product Manager

    1 week ago

    OceanMD Toronto, Canada

    **Join us as we change healthcare for the better.** · OceanMD, a WELL Health Company, is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digit ...

  • SickKids

    Program Manager

    6 days ago

    SickKids Toronto, Canada

    **About SickKids**: · Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of c ...

  • OceanMD

    Customer Success Associate, Healthtech

    5 days ago

    OceanMD Toronto, Canada

    **Join us as we change healthcare for the better.** · Ocean by CognisantMD is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthca ...

  • FYidoctors

    Bilingual Campus Recruiter

    1 week ago

    FYidoctors Toronto, Canada

    We are seeking a motivated and outgoing individual to join our team as a Bilingual Campus Recruiter This role will primarily involve building relationships with optometry students on campus, promoting FYidoctors' brand, student programs, career opportunities, and providing suppor ...