- Supports with implementing the operational responsibilities of programs, services, and initiatives associated with the Supportive Housing Program
- Provides daily oversight of program staff and supports with orientation of staff; participates in regular supervisory sessions with staff
- Provides administrative support to two other buildings
- Works directly with the program participants to ensure they are meeting program expectations
- Provides support to staff regarding program issues, team building, and crises incidents through individual meetings with staff and participation in team meetings.
- Supports the effective utilization, training, and support of volunteers and students throughout the various programming activities.
- Supports the Manager with the planning and implementation of staff development
- Supports the promotion/awareness building of the programs and their services to the immediate and broader community as well as building and maintaining internal and external partnerships and collaborative activities.
- Supports in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming.
- Supports staff with the development and execution of Coordinated Care Plans and Case Plans for clients
- Supports in the development of common strategies to address tenancy and building issues as they arise.
- Supports WoodGreen Housing and Building Services with property management at the Supportive Housing Program
- Supports the Housing Unit with tenancy issues at the Supportive Housing site, including pest control, hoarding, arrears, inspections, notices and work orders.
- Supports the Manager with the implementation of organizational policies and procedures being carried out within all programs areas and services as well as with the implementation of program/operational protocols.
- Supports the Manager with the implementation of data tracking systems, reporting tools for the completion of reports and prepares statistical and program reports as requested.
- Ensures that the equity objectives and community development policies of the organization are followed within the programs.
- Engages in training and education to upgrade skills as directed by WoodGreen to fulfill the responsibilities of the position.
- This position will include some evening and weekend shifts monthly and is subject to exposure to second-hand smoke, odors, pests and clients' potential use of inappropriate language or swearing.
- Carries out additional leadership duties as identified from time to time by the Manager. What You Bring to the Team
- Bachelor's degree and equivalent experience.
- 3+ years' experience developing and implementing programs working with homeless and vulnerably housed individuals, older adults and seniors.
- Experience supervising staff, preferably in a unionized environment.
- Knowledge of RTA and occupancy agreements and property management. What Will Set You Apart
- Thorough understanding homelessness, poverty, mental health, and substance use.
- Proven ability to develop effective services for individuals and communities facing these challenges.
- Ability to exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.
- Proven ability to develop and implement program initiatives and partnerships.
- Excellent interpersonal and communication skills, which promote effective working relationships amongst program staff, external agencies, program participants and tenants.
- Sound financial and budget management skills.
- Ability to challenge organizations, staff and tenant communities in a positive and creative way.
- Group facilitation and policy development skills.
- Strong conflict resolution, negotiation, and crisis prevention/intervention skills.
- Excellent multi-tasking and time management skills.
- Excellent writing and editing skills
- Strong computer proficiency.
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Supervisor, First Step to Home - Toronto, Canada - WoodGreen
Description
Competition # CC Supervisor, First Step to Home Employment Type: Full Time (Non)-Bargaining Unit Work Hours: 35 hours/week - 8am - 4pm; Monday - Friday Work Setting: Exclusively Onsite Salary Range: $65,000 - $70,000 Application Deadline: May 6, 2024 by 11:59 pmProgram Overview – Supportive Housing Programs, First Step to Home, 650 Queen Street E
First Step to Home is a transitional program with housing as an enabler for men 55 years and up who have been street involved and experiencing mental health and/or addictions issues. The program provides onsite psychosocial primary care supports and services including: case management; harm reduction and addiction supports; supportive counselling; 24-hour staffing; assistance with activities of daily living; life skills development; social and recreational activities; volunteer opportunities; and follow up support.
Support services at 650 Queen E Street include case management, harm reduction, addiction supports, supportive counselling, social and recreational activities, and low barrier programming.
What You Will Do
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.