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    Workday Student Functional Architect - Toronto, Canada - Cognizant

    Cognizant
    Cognizant Toronto, Canada

    Found in: Talent CA C2 - 6 days ago

    Default job background
    Full time
    Description

    At Cognizant, we are passionate about customer satisfaction and strive to be collaborative with our clients and each other every step of the way. Join our dedicated team of experienced Workday implementation professionals and become part of our dynamic, fast-paced, higher education transformation consulting practice. We are currently seeking thought leaders in the Workday Student space to deliver superior results to our clients. The Student Functional Architect is the "go to" implementation leader, expected to provide expert guidance and delivery for Workday Student engagements. Serving as the billable functional leader on Workday Student implementations, this person is a senior Workday Student product expert who works closely with Engagement Managers, managers, Student functional area leads and senior customer resources. This person will provide overarching strategic guidance and leadership on engagements with Workday Student to ensure a robust and complete solution that meets customer needs and allows for future enhancements with limited rework.

    Responsibilities:

  • Provide functional leadership on multiple, concurrent Workday Student implementations
  • Oversee all Workday Student functional area leads on assigned implementations, ensuring efficient and accurate design and configuration of the delivered solution
  • Review and anticipate cross-functional impact of design decisions across not only all Student functional areas, but also across data conversion, reporting, and integrations
  • Utilize CynergyTM methodology to deliver Workday Student implementations
  • Continuous commitment to the ongoing optimization of the CynergyTM methodology, which includes assuring team members keep tools current and driving innovation for new ones
  • Ensures cohesive structure and project communications are in place for cross-functional delivery between Student functional areas and other non-student related workstreams
  • Partner with Engagement Managers (EM) and Portfolio Directors (PD)
  • Serve as an advocate and escalation point for the EM and Student functional team and ensure issues are being addressed
  • Help the team to understand and adhere to methodology, and provide feedback to appropriate parties internally to support continuous enhancement of our tools and processes
  • Mentor junior project resources by providing guidance allowing them to learn new skills and functional areas, lead customer sessions, and configure the solution
  • Drive team and individuals to achieve high customer satisfaction levels
  • Ensure that issues and risks are being discussed openly
  • Conduct internal QA processes
  • Certified in Student with an expertise in at least one of the primary functional areas - Recruiting and Admissions, Records and Advising, Financial Aid, or Student Financials.
  • Experience delivering Student solutions
  • Attend regular Workday KSS calls for product areas
  • Maintain Workday certifications
  • Participate in Sales Orals meetings for proposed assignments
  • Assist with or review estimates for Change Orders for all functional areas
  • Participate in discussions regarding Student related functional areas that may come into scope for project or customer

    • Skills and Requirements:

  • Bachelor's degree or equivalent experience
  • Possess 2+ years of Workday implementation experience and have completed at least one full Workday Student implementation
  • Required characteristics: clear communicator, fast learner, detail oriented, decisive, and enjoy fast paced work environments while working well with and across teams to get things accomplished
  • Possess sales engagement experience estimating and presenting to prospects
  • Experience gathering requirements, designing, prototyping, testing and deploying solutions to meet customer requirements
  • Strong communication and presentation skills, with the ability to effectively manage customer expectations
  • Higher Education experience, preferably 3+ as an subject matter expert at a college or university in a high level leadership role
  • Minimal travel required, but must be willing to travel on-site if needed

    • #LI-Remote

    Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

    • Cognizant Core Values:

  • Start with a point of view : I apply my expertise to gain trust and to lead our clients forward.
  • Seek data, build knowledge: I use facts to guide my actions and decisions.
  • Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
  • Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
  • Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
  • Do the right thing, the right way: I always make the ethical choice.
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