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    Customer Service Representative - Saskatoon, Canada - AutoCanada

    AutoCanada
    AutoCanada Saskatoon, Canada

    1 week ago

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    Description

    Customer Service Representative

    Dodge City Collision

    Saskatoon, Saskatchewan, On-Site

    Schedule: Monday to Friday, 8 am – 5 pm

    Dodge City Collision is looking for a Customer Service Representative located in Saskatoon, Saskatchewan. We are a growing team with opportunities for career advancement.

    What We Offer:

  • Competitive Compensation
  • Health and Dental Benefits
  • Vacation
  • Wellness Benefits
  • Employee Assistance Program
  • Employee Vehicle Purchasing Plan
  • Clean Working Environment
  • Career Growth

    • Responsibilities:

  • Answer customer calls and provide answers to questions accordingly with respect to their insurance claim(s)
  • Outbound calls to customers to schedule appointments (Estimates and Repairs)
  • Outbound calls to customers with status updates
  • Assist with customer appointment check-ins and customer deliveries
  • Update internal systems with detailed/accurate notes
  • Assist with accounts receivable
  • Assist with in person customer service as well as office work

    • Requirements:

  • High School Diploma
  • Experience in customer service or sales, preferably in the automotive industry
  • Knowledge of Repair Centre, Mitchel Connect, or Progi would be an asset
  • Experience with Excel
  • Strong organizational and time management skills
  • Must possess a valid driver's licence and a safe driving history
  • Excellent verbal and written communication skills
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