- Manage a team of 10 to 15 Onsite Service Representatives/Specialists across a large and remote geography who maintain inventory at customer sites.
- Manage the channel of profitability, expense/sales ratio, supporting KPI's and quality control of customer programs.
- Promote strong team member engagement and support team member development.
- Participate in development and continuous improvement projects, tasks and training to support the growth of the channel, Center of Excellence partnerships and organization.
- Manage optimization and operation of customer programs for efficiency and profitability across the team member territory within the assigned region.
- Manage the resources required for new customer installations to be on time and within budget.
- Ensure optimal customer survey satisfaction levels.
- Partner with internal Grainger teams to provide KeepStock expertise to develop a tailored strategy that supports our customers' business pressures and goals.
- Associates degree or equivalent experience.
- 5+ years of retail, manufacturing or industrial business.
- 2+ years' experience in supervising and managing people in a KPI driven environment with an emphasis on training and development
- Extensive travel is required 50%+ travel to various customer sites throughout the territory.
- Experience in financial accountability.
- Experience leading in a matrixed environment.
- Experience in building and working effectively within different teams.
- Strength in process improvement, ownership and control and project management.
- Experience leading and working towards goals with a remote team.
- Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
- Background checks, drug screening may be required (as warranted by Company, customer requirements in working on-site and operating equipment).
- Have and maintain a valid driver's license in province of residence.
- May be required to use a personal vehicle for transportation with valid insurance which meet's Grainger's standards.
- Works on-site at customers' facilities. Personal protective equipment is often required.
- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Starting compensation range: $67,670 - $71,000
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more
-
Food Service Site Director
4 days ago
Aramark Kamloops, Canada Full timeJob Description · Growth and opportunity are knocking on your door Take your career to the next level in the Food Services industry · We're looking for an experienced, rockstar Food Service Site Director who is ready to manage our Retail and Catering operations, innovate solutio ...
-
Field Supervisor
1 week ago
BLACKBIRD SECURITY INC. Kamloops, Canada**Ready to make a difference.** · Are you committed to protecting your community? Blackbird Security is seeking to hire a **Field Supervisor** in **Kamloops, BC **for various sites. · **What you will do** · - Fully support the District Manager (DM) in operational functions of var ...
-
Red Seal Plumber
2 days ago
Pitt Meadows Plumbing & Mechanical Systems Kamloops, Canada**_Pitt Meadows Plumbing and Mechanical Systems_** **has been a leader in the industry for over 40 years. We specialize in pre-fabrication, modular systems and installation of large scale residential, commercial, institutional, educational, and medical design-build plumbing and m ...
-
Materials Field Technician
23 minutes ago
exp Kamloops, CanadaAt EXP, we know that great experiences start with the right people. We believe that work should be challenging, and the challenge should be fun. We also believe that exponential possibilities are more likely to occur with a respectful, satisfying and empowering company. We value ...
-
Onsite Service Representative
1 week ago
Grainger Canada Kamloops, Canada**Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. · We'r ...
-
Leasing Agent
24 minutes ago
Broadstreet Properties LTD Kamloops, CanadaDo you thrive in a sales environment and enjoy the thrill of problem-solving? Are you a people person who excels at building strong relationships? If so, we have an opportunity for you Broadstreet Properties is seeking a Leasing Agent** **to join the Rent-Up Team in** **Kamloops, ...
-
Traffic Control Person
1 week ago
Dawson Group Kamloops, Canada**Dawson Civil //** Are you looking for a chance to be part of something big, something meaningful, something important? How about keeping our vital transportation infrastructure —roads, highways and bridges — safe for B.C. families and businesses · Dawson Civil provides a variet ...
-
Asphalt Operator
2 days ago
Cenovus Energy Kamloops, CanadaWorker Type: Employee · Group: Operations - Kamloops Plant Department · Job Post End Date: 04/11/2024 · About this opportunity: · Cenovus Energy has an exciting opportunity for an Asphalt Operator based in Kamloops, BC. · Reporting to the Site Coordinator, Asphalt Operators are r ...
-
Security Guard
1 week ago
Paladin Security Kamloops, CanadaSecurity Guard - Industrial Site · **YOUR NEXT OPPORTUNITY** · Calm, cool, and collected. As an Industrial Security Officer, you know how to remain this way while working under pressure. You provide exceptional customer service skills and always do so with a friendly smile. You a ...
-
Mining Tire Technician
2 days ago
Fountain Tire Kamloops, CanadaOverview: · Fountain Tire is looking for experienced and reliable · **Mining Tire Technicians (Kamloops)** to join our growing mining division. · **What do we offer?** · At Fountain Tire, you'll have a great place to work: · - ** Competitive market wages ($70,000-$90,000)**: · - ...
-
Construction Labourers
1 week ago
Golderado Contracting Corp Kamloops, Canada**Construction Labourers** · At Golderado, we're constantly pushing the limits of what we've done in the past - propelling ourselves toward bigger and better opportunities, while exploring new market sectors and services. So, it only seems natural that we'd hire people who have t ...
-
Service Manager
25 minutes ago
Cummins Inc. Kamloops, Canada**Service Manager** · **Description** · **Service Manager** · Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest ...
-
Mining Tire Technician
6 days ago
Fountain Tire Kamloops, CanadaOverview: · Fountain Tire is looking for experienced and reliable · **Mining Tire Technicians** to join our growing mining division. · **What do we offer?** · At Fountain Tire, you'll have a great place to work: · - Competitive market wages ($70,000-$90,000) · - Paid travel expen ...
-
Skilled Labourer
4 days ago
North-Wood Group Kamloops, CanadaNorth-Wood Group is a leading contracting company providing exceptional services to our clients. · We are looking for personable, hard-working, and physically capable person to join us as a Skilled Labourer. · Location: Kamloops · You will be reporting directly to the Owner. · ** ...
-
Project Manager
24 minutes ago
Dawson Group Kamloops, Canada**Dawson Civil //** Are you looking for a chance to be part of something big, something meaningful, something important? How about keeping our vital transportation infrastructure —roads, highways and bridges — safe for B.C. families and businesses · Dawson Civil provides a variet ...
-
Tire Repair Technician
1 week ago
Fountain Tire Kamloops, CanadaOverview: · Overview: · Fountain Tire is looking for an experienced and reliable **Mining Tire Repair Technician** to join our growing mining division. · **What do we offer?** · At Fountain Tire, you'll have a great place to work: · - Competitive market wages ($70,000-$90,000) · ...
-
Daytime Cleaner
25 minutes ago
Bee-Clean Building Maintenance Kamloops, CanadaBee-Clean is currently looking for exceptional Janitorial Staff members for the **Kamloops team**. This is a fantastic opportunity for an experienced individual looking for a part-time opportunity to supplement their current schedule. We are Canada's largest 100% Canadian-owned j ...
-
Manager Clinical Operations
1 day ago
Interior Health Authority Kamloops, Canada**Who are we looking for?** · Are you interested in shaping and delivering Primary Care services in Kamloops? Interior Health is hiring a **Term Specific Full Time Manager, Clinical Operations **in Kamloops, British Columbia. This term will be until June 13, 2025. This position w ...
-
Health Care Aide
1 week ago
Kamloops Seniors Village Kamloops, Canada-This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative. · **Job Type**: Part Time Permanent · **About Us** ...
-
Health Care Aide
1 week ago
Kamloops Seniors Village Kamloops, Canada-This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative. · Job Type**: Casual · **About Us** · At Retirement ...
Supervisor, On Site Services - Kamloops, Canada - Grainger
Description
Work Location Type: Remote
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-CertifiedTM company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Summary:
The Supervisor Onsite Services (SOS) will be Working closely with the Senior Manager, District Field Operations, the incumbent is responsible for leading a team and is accountable for all on-site services within a specific geography or customer. Additionally, ensures execution of the on-site services activities through demonstrated leadership in the areas of talent excellence, customer service, sales growth and cost to serve.
Job Responsibilities (You Will):
KeepStock Management/Leadership:
Financial Performance/Resource Management:
Business Partnerships to influence Growth:
Education/Experience (You Have):
The position may require you to attend at our customers' sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.
Other Work Requirements:
Ability to lift 25 to 50 lbs.
Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
DEI Statement
We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.
Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.