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    Claims Specialist - Mississauga, ON, Canada - SCI Group Inc

    SCI Group Inc
    SCI Group Inc Mississauga, ON, Canada

    2 days ago

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    Description

    SCI recognizes that having a great team is the key to success, which is why we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together.

    Any one of our 3000 industry experts will tell you that we take on some of Canada's toughest service and logistic challenges in specialized transportation, technical services, and supply chain management.

    For 30 years, our proficient planning and flexible solutions have brought us top tier clients. The Specialist Claims will be a valuable member in contributing to SCI's future.

    Supporting the Director of Network Optimization & Standardization at our Vipond location, this individual will this individual will manage Claims for SCI Transportation (TM and White Glove.), receive and log claims, provide customers with prompt feedback and support the business by leading investigations into freight claims for loss, damage or property damage to produce a resolution.

    This role will provide claims data analysis on a monthly basis including root cause, pay out of claims, accruals, etc.

    The person in this role will also be required to review the claims processes and other departmental processes, update processes as needed and create new processes as needed in support of Operations.

    The duties and tasks supported by your role continuously improve with increased quality and fast speed to market.

    • Log all claims received from both external and internal customers ensuring a high level of data accuracy is maintained.
    • Investigate Claims and provide recommendation for settlement / decline to internal & external clients.
    • Complete documentation and communication response to claims with external and internal clients.
    • Maintain the claim module with updates and revisions to claims.
    • Provide feedback to operational teams on claims and claims occurrences through reporting and analysis.
    • Provide customers and Corporate Finance with timely feedback on claims.
    • Complete and submit payment remittance to Corporate Finance
    • Support Fuel tax and Fleet administration for asset-based locations.
    • Specialist Claims
    • Vipond
    • PT 1 year Contract
    • 3+ years of experience in 3PL, transportation and or claims management.
    • Understanding of TMS Applications
    • Knowledge of transportation and transportation networks and claims.
    • Strong skills in writing and document creation; Manages time and priorities effectively in a fast-paced, flexible environment to deliver incremental value everyday.
    • Holds oneself accountable to deliver on commitments on time, in scope, and with quality.
    • Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
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