- Primary point of contact for donors – managing inbound donor communications, ensuring exceptional donor experiences and fostering long term meaningful relationships
- Conduct outbound donor service calls
- Track and document donor inquiries, comments, and complaints in Raiser's Edge NXT
- Receive inbound phone donations
- Update donor records (information, communication preferences) as requested in Raiser's Edge NXT
- Coordinate the outbound donor thank you calling process (list pulling from Raiser's Edge NXT, developing script, hiring volunteers etc.)
- Review stewardship communications pieces, including but not limited to welcome inserts, general donor insert, holiday cards, generic thank you letters, etc. on a regular basis to ensure its accuracy and validity and work with the Manager, Communications to update as required.
- Ensure smooth day to day implementation of stewardship initiatives such as the tax receipt mailing, thank you letters by working closely with the Donations Processing Coordinator and Database & Operations Manager
- Update procedure manuals as required
- Excellent communication and interpersonal skills
- Donor or customer service experience
- High level of proficiency with Raisers Edge NXT or equivalent database, preferably at Administrator level. bCRE (Blackbaud Certification in Raiser's Edge) would be an asset.
- Minimum two years of data and gift entry experience combined with College diploma
- Expert data entry skills; well versed in Microsoft Excel and Word
- Experience or demonstrated interest in non-profit sector
- Demonstrated ability to prioritize work, manage deliverables and handle multiple tasks simultaneously in a fast-paced environment
- Great attention to detail; highly-organized and systematic
- Familiarity with fundraising practices, procedures, CRA Tax Guidelines,
- Willingness to learn and to take on additional responsibilities as appropriate
- Capacity to handle confidential information appropriately
- A police check will be required
- Demonstrated personal commitment to YSM's principles of faith, mission and values
- Able to provide flexibility in schedule where required
-
Development and Fundraising Specialist
Found in: Jobgoal CA C2 - 8 hours ago
AFP Golden Horseshoe Chapter Ontario, CanadaDevelopment and Fundraising Specialist – THE EQUESTRIAN ASSOCIATION FOR THE DISABLED · TEAD is a not-for-profit therapeutic riding centre located in Mount Hope, Ontario. The organization is dedicated to enhancing the quality of life for children and adults with any physical, cog ...
-
Donor Search Coordinator
Found in: Jooble CA O C2 - 5 days ago
University Health Network Toronto, ON, CanadaThe University Health Network , where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN . The bread ...
-
Job Opportunity: Development Officer
Found in: Jooble CA O C2 - 1 day ago
WorkCabin Ontario, CanadaFull Time Salaried · Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Development Officer to join a team committed to protecting our most important natural areas and the plants and animals they ...
-
Client management executive I
Found in: Jooble CA O C2 - 5 days ago
Doctors Without Borders Canada Toronto, ON, CanadaApplications will be accepted until April 30th or when the role is filled. · At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada's identity is a commitment to medical ethics, independence, neutrality, and impartiality.We go where people's medical needs a ...
-
Senior Development Officer
Found in: Jooble CA O C2 - 10 minutes ago
WorkCabin Ontario, CanadaPosition Details: Full Time Salaried · Salary Range: $97,478 To 109,592 Annually · Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Development Officer to join a team committed to protecting o ...
-
director development, major gifts and operations
Found in: Jooble CA O C2 - 5 days ago
AFP Golden Horseshoe Chapter Ontario, CanadaDIRECTOR DEVELOPMENT, MAJOR GIFTS AND OPERATIONS – KIDS HEALTH LINKS FOUNDATION · The Director of Development, Major Gifts, and Operations is the senior leadership position of the Foundation and is accountable to the Chairperson-Founder and the Board of Directors. The incumben ...
-
Director / Executive Director
Found in: Jooble CA O C2 - 4 days ago
AFP Golden Horseshoe Chapter Ontario, CanadaThe Dunnville Hospital & Healthcare Foundation is seeking a highly motivated and experienced Executive Director to lead our organization in achieving its mission. The Executive Director will play a pivotal role in strategizing, planning, and executing fundraising initiatives that ...
-
Vice President
Found in: Jooble CA O C2 - 5 days ago
AFP Golden Horseshoe Chapter Toronto, ON, CanadaVice President, Development – ST JOSEPH'S HEALTH CARE FOUNDATION · Joseph's Health Centre Foundation is seeking a strategic and results-oriented fundraiser who combines experience in major and planned gifts, capital campaigns, volunteer management and team leadership to become t ...
-
Children's Specialist, Full-Time
Found in: Jooble CA O C2 - 5 days ago
Baycrest Toronto, ON, Canada Full timeThe Baycrest Foundation has an opportunity for · Full-Time · Position Type: Full-time · Shift Type: Day · Bi-Weekly Hours: 70 Hours · Hours of Work: 7 hrs /shift · The Baycrest Foundation provides crucial funding to the Baycrest Centre for Geriatric Care.The Foundation soli ...
-
Director / Executive Director
Found in: Jooble CA O C2 - 4 days ago
AFP Golden Horseshoe Chapter Toronto, ON, CanadaSunnybrook Foundation (SBF) is building capacity to inspire lasting support for Sunnybrook Hospital and seeks an experienced strategic, collaborative, and operationally savvy senior fundraising leader as the Executive Director, Philanthropy. With oversight of Major and Planned wi ...
-
Director of Project Management
Found in: Jooble CA O C2 - 5 days ago
AFP Golden Horseshoe Chapter Ontario, CanadaDIRECTOR DEVELOPMENT, MAJOR GIFTS AND OPERATIONS – KIDS HEALTH LINKS FOUNDATION · The Director of Development, Major Gifts, and Operations is the senior leadership position of the Foundation and is accountable to the Chairperson-Founder and the Board of Directors. The incumbent ...
-
Development Officer, Mid-Level Giving
Found in: Jooble CA O C2 - 5 days ago
Doctors Without Borders Canada Toronto, ON, CanadaApplications deadline is Wednesday, 8 May 2024, 14h00 EST · At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada's identity is a commitment to medical ethics, independence, neutrality, and impartiality.We go where people's medical needs are greatest. Th ...
-
Senior Manager, Corporate Business Continuity
Found in: Jooble CA O C2 - 4 days ago
Pancreatic Cancer Canada Toronto, ON, Canada Full timeJob Title: Senior Manager, Philanthropy Organization: Location: Hybrid - Toronto/Remote · Reports to: VP, Philanthropy & Business Development · Permanent, Full-Time · Salary Range: $70,000-$80,000 (CAD) · We are committed to raising the survival rate through investments in res ...
-
Database and Fundraising Systems Administrator
Found in: Appcast CA C2 A - 5 days ago
Partners In Health Canada Toronto, CanadaPosition Title: Database and Fundraising Systems Administrator · Reports To: Senior Development Officer · Location: Toronto (Hybrid) · Organizational Profile: · Partners In Health (PIH) Canada is a global health and social justice organization relentlessly committed to improvin ...
-
Disability Development Officer
Found in: Jooble CA O C2 - 4 days ago
AFP Golden Horseshoe Chapter Toronto, ON, CanadaPassionate about connecting generous hearts with meaningful causes, the SDO will engage individuals, foundations, and corporations with a focus on fostering authentic and lasting relationships with donors who share our vision for promoting art, culture, and nature. Working closel ...
-
Community Operations
Found in: YadaJobs CA C2 - 4 hours ago
Teenchallenge Ontario, CanadaJob Description: Community Operations & Recovery Manager (Dryden) · Department of Functional Area: Community Office · Reports to: Community Office Director · DNA Alignment · ATCCC is a Christ-centered, non-profit ministry focused on substance abuse treatment and recovery. O ...
-
Director, Site Performance Management
Found in: Jooble CA O C2 - 5 days ago
AFP Golden Horseshoe Chapter Toronto, ON, CanadaCampaign Director, Corporate Partnerships – UHN FOUNDATION · The University Health Network Foundation is seeking a Senior Campaign Director, Corporate Partnerships. This is a new role with the goal of diversifying and growing philanthropic revenue from corporations, critical to ...
-
Associate Intern
Found in: Jooble CA O L C2 - 1 day ago
Ocean State Job Lot Toronto, ON, Canada InternshipSHIPSelect a job title to view the description and apply online Associate, Corporate Partnerships - Foundation · Due to COVID-19 Guidelines, this role involves remote / work from home with a requirement for a minimum of two (2) days per week working in the office and may be subject ...
-
Senior Finance Analyst
Found in: Indeed CA C2 - 4 days ago
YMCA of Greater Toronto Toronto, Canada Full timeSalary Rate: $65,000 - $72,000 – Check out the YMCA's total compensation package · Location: 90 Eglinton Ave. East YMCA - Finance Department · Work Hours: Must be available to work Monday to Friday, 37.5 hours per week · Employment Type: Regular Full Time Salaried · Number of Vac ...
-
Executive Assistant
Found in: Jooble CA O C2 - 1 day ago
CharityVillage Ontario, CanadaExecutive Assistant · George Hull Centre Foundation · Permanent Full-Time LOCATION: 81 The East Mall, Suite 300, Toronto · Hybrid (4 days office, 1 day home) REPORTS TO: Chief Development Officer COMPENSATION: $55, ,381.87 annually · Full and comprehensive benefits packa ...
Donor Care - Ontario, Canada - Yonge Street Mission
Description
Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we've worked to transform the lives of people experiencing poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.
To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.
If you are inspired by our vision and feel a true call to contribute to YSM's work, we'd love to hear from you.
What We Offer:
As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff's mental health and well-being; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.
The Opportunity:
We are seeking an experienced Donor Care & Stewardship Coordinator who is a qualified and passionate individual. This position exists to support the execution of all annual stewardship initiatives and to provide exceptional customer service to YSM donors, sponsors, partners and prospects via telephone, email communications, and mailings. As the first point of contact between YSM donors and supporters and the Philanthropy Department, this role demands high attention to detail, a solid understanding of the department and YSM, as well as the ability to respond to incoming donor letters, phone calls, emails and other forms of correspondence on a timely basis.
Responsibilities:
Reporting directly to the Database and Operations Manager of Philanthropy, the successful candidate will be responsible for:
Qualifications:
The successful candidate will have the following skills and training:
Additional:
Deadline for Application: Until position is filled
Starting Date: ASAP
While we appreciate all responses, only candidates under consideration will be contacted.
Learn more about YSM at
Date Posted: April 3, 2024