Housekeeping Supervisor - Sun Peaks, Canada - Sun Peaks Grand Hotel & Conference Centre

Sun Peaks Grand Hotel & Conference Centre Sun Peaks, Canada

6 days ago

Description

Imagine arriving to work at a stunning slope-side hotel after a day of hiking in the wildflowers or a round of golf. We are currently seeking to recruit some outstanding leaders to join our Housekeeping team. We are looking for flexible, energetic team players with a strong eye for detail who can work diligently through hands-on leadership, ensuring the housekeeping team can maintain an inviting atmosphere for guests upon arrival and during their stay. If this sounds like you, fill out an application to work, live and play where you belong.

Compensation Information:

$23.20 per hour

Physical Class:
Medium: Work activities involve handling loads between 10 and 20 kg; Predominately indoor setting

This job position requires physical presence at the designated location.

Assess inventory of room cleanliness cycles on a daily basis, assign tasks to teams for cleaning and inspect rooms

Verify and report status and/or discrepancies of rooms

Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories

Communicate and coordinate with Maintenance to ensure efficient maintenance and repair of items related to guest rooms and public areas

Respond to special guest requests in a timely, friendly and efficient manner

Maintain familiarity with cleaning equipment; fill out stock requisition counts as necessary.

Oversee teams for Public Space and Guest rooms for efficiency and cleanliness, ensuring public space meets and exceeds guest expectations for the appearance of the hotel

Conduct department training on a regular basis, providing staff with the skills training to provide value added service to guests.

Maintains a safety culture within the housekeeping department, ensuring active departmental participation, adherence, and awareness to Hotel and WorkSafe BC standards.

Perform Room Attendant, Public Spaces and/or Houseperson duties, as needed

Assist in performance evaluations of Housekeeping team members, as needed

Will be required to work various shifts, including days, evenings, weekends, and holidays.

Ideal Candidate:

2 years' minimum Housekeeping experience with 1 year of leadership experience in a hotel setting or related industry

Post-secondary education in hospitality or related discipline preferred

Highly safety-conscious work ethic encouraging and enforcing correct safety procedures/standards, and ability to recognize and act in emergencies

Excellent communication skills, both written and verbal, as well as excellent problem-solving abilities

Physically able to move and / or operate large objects, such as room attendant carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory

A working knowledge of computer and hotel systems, specifically Opera and Microsoft Office

Reliable and responsible person with team-based ethics

Thrives in a fast-paced environment with the ability to multi-task

Why join us?

We are Canada's second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That's why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you'll get to feel part of our special community right away. You and your wellbeing matter to us; you'll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

The perks and benefits you'll get to enjoy:

Winter/Summer Season Lift, Trail and Golf passes (varies by position)

Access to our Employee and Family Assistance Program

Dining discounts within our hotel & Resort-owned outlets

Retail discounts in our Resort-owned outlets

Friends and family rates at the Sun Peaks Grand Hotel

Reciprocal programs with partnering ski areas & hotels

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