- Being the first point of contact for customers and handle all customer inquiries
- Building relationships with customers and ensuring they are satisfied with the company's products and services
- Assisting customers with any issues or problems they have
- Providing customer support via phone, email, and live chat
- Answering customer questions and providing information about the company's products and services
- Making recommendations to customers about the company's products and services
- Recording customer feedback and suggestion
- Customer services experience with solid phone contact handling skills and active listening skills
- You are customer-obsessed, naturally curious, and undaunted by complex problems
- A good communicator, collaborator and team member who looks to fill in gaps and make a difference
- Customer orientation and ability to adapt/respond to different types of characters
- Hunger to learn technology and productivity tools
- Confidence to ask questions contributes ideas and invites continual feedback
- Exceptional time management and multitasking capability. You thrive in an environment of uncertainty and change.
- Ability to understand and communicate technical requirements and their impact on the business
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Hybrid Patient Services Associate
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McKesson Canada Mississauga, CanadaMcKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide ...
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Service Associate
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Customer Service Associate
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Dana Hospitality Mississauga, CanadaCompany Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...
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Customer Service Associate
3 weeks ago
Signature Culinary Inc Mississauga, Canada**Customer Service Associate** · - **Core Responsibilities**_ · - Greeting customers, clients and accepting deliveries · - Receive, process, and verify the accuracy of orders from customers utilizing the organizations' internal software system. · - Resolve product or service prob ...
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Customer Service Associate
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Associate, Investor Services
2 weeks ago
SS&C Mississauga, CanadaSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...
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Associate, Investor Services
2 weeks ago
SS&C Mississauga, CanadaSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...
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Food Service Associate
3 weeks ago
Dana Hospitality Mississauga, CanadaCompany Description · **WHO ARE WE?** · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and ...
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Associate, Investor Services
2 weeks ago
SS&C Mississauga, CanadaSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 of ...
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Order Services Associate
3 weeks ago
ONETeam Sports Group Mississauga, CanadaWe are OneTEAM Sports Group, Canada's largest and most trusted provider of sports equipment, branded apparel, and custom accessories. For more than 30 years, our expertise and coast-to-coast infrastructure has been outfitting and supporting athletes, teams, organizations, and com ...
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Customer Service Associate
2 weeks ago
Snaplii Mississauga, Canada Part time**About Snaplii** · Snaplii is a leading Digital Wallet platform that has redefined the way Users and Merchants engage for more efficient communication. Our platform offers value-added features, including secure credit card payments, a curated list of favourite merchants, cash-ba ...
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Financial Service Associate
2 weeks ago
CIBC Mississauga, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Customer Service Associate
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LASIK MD Mississauga, CanadaSee if you are our next: · **CUSTOMER SERVICE ASSOCIATE / **SURGICAL COUNSELOR** · Working for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of ...
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Customer Service Associate
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Chef Brandz Mississauga, Canada**Customer Service Associate/Acting Customer Service Supervisor** · - **Core Responsibilities**_ · - Greeting customers, clients and accepting deliveries · - Receive, process, and verify the accuracy of orders from customers utilizing the organizations' internal software system. ...
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Financial Service Associate
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CIBC Mississauga, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Financial Services Associate
2 weeks ago
CIBC Mississauga, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Financial Services Associate
2 weeks ago
CIBC Mississauga, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Financial Services Associate
3 weeks ago
CIBC Mississauga, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Customer Service Associate
2 weeks ago
Baylis Medical Technologies Inc. Mississauga, Canada**The Big Picture** · Reporting to the Manager, this is a key position in providing the best customer experience for our customers. · As a Customer Service Associate your main responsibility will be to process and verify customer orders in a timely manner. In addition, you will b ...
Customer Service Associate - Mississauga, Canada - Snaplii
Description
Salary: $18 / hourAbout Snaplii
Snaplii is a leading Digital Wallet platform that has redefined the way Users and Merchants engage for more efficient communication. Our platform offers value-added features, including secure credit card payments, a curated list of favourite merchants, cash-back card options, data-driven marketing solutions, and a thriving gift card business. These offerings allow us to deliver the best in-store and online shopping experience to Users and empower Merchants with a higher level of brand loyalty. As we expand our operations and introduce new functionalities, Snaplii aims to become the go-to digital wallet for people across North America.
About the Role
We're seeking an enthusiastic, dynamic, and detail-oriented Customer Service Associate to bolster our team as we scale. Your primary responsibility will be ensuring the satisfaction of Snaplii's customers with the products and services they receive. This pivotal role involves fostering and maintaining robust customer relationships and aiding customers in achieving their desired outcomes.
What you will do:
Who you are: