Jobs

    Client Experience Coordinator - Canada - Cochraneontario

    Cochraneontario
    Cochraneontario Canada

    3 weeks ago

    Default job background
    Description

    This is an excellent opportunity to play akey role in patient care in a growing multidisciplinary clinic alongsideregistered physiotherapists, massage therapists, and other healthcareprofessionals. Your responsibilities will include:

    • Scheduleappointments, schedule optimization, and patient relationship coordination
    • Answer inboundphone calls, emails, and online inquiries
    • Greet patients andprovide exceptional customer service
    • Promote clinic services
    • Patient check-in
    • Complete clinical documents as required
    • Maintain and administer client chartsand profiles
    • Provide support for effectivefunctioning of the clinic, general office organization/cleanliness andadministrative support

    We are looking for a motivated self-starter who is passionateabout providing excellent customer service in the healthcare industry. Aqualified candidate must possess:

    • A recognized medical office or generaloffice administration program diploma, OR equivalent work experience
    • Energetic, positive, friendly andoutgoing
    • Experience with EMR software and highlevel of computer proficiency is preferred
    • Ability to work independently and takeinitiative. Able to analyze processes and workflows and identify issuesand possible improvements
    • Detail-oriented, organizational skills,quick learner
    • Adaptable and able to anticipatechanging workflow
    • Punctual, reliable, and flexible
    • Able to learn and work well in a teamenvironment
    • Bilingual is preferred (English/French,or other)

    Salary: Competitive wage, 35 hrs/wk, health benefits, group RSP benefits

    Please email resume and cover letter to:
    Jennifer Rowe
    Business Operations Manager
    Closing date: May 17, 2024 at 4:00 p.m.
    Only those selected for an interview will be contacted.

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